Citizen Engagement

The History of Aviation: Streamlined by the Government

Flight is one of humanity’s greatest achievements and it also is an innovation that many of us look to for inspiration. We all roughly know that the Wright Brothers are credited with being the first to build and fly an airplane and that Amelia Earhart was the first female aviator to fly solo across theRead… Read more »

Good Customer Service Starts with the Employee

Government leaders are all hyped about integrating the newest technological innovations into their agency to improve customer service, but we may have forgotten a step or two along the way. Although technological advancements do provide some avenues to bettering the services govies provide to their constituents, we have to remind ourselves about the basics ofRead… Read more »

When Crying at Work is a Good Thing

Often called the Oscars for government employees, the Sammies represent the best and brightest government employees. And man, do they deserve some recognition. The Sammies honorees break down barriers, overcome huge challenges and get results. Whether they’re defending the homeland, protecting the environment, ensuring public safety, making scientific and medical discoveries, or responding to natural… Read more »

Military Extends Communications to the Community

Have you every wondered what’s happening behind the secured walls of a military base? Who lives there? Oftentimes, life on a military base can be very isolating from the neighboring community. It’s often difficult for service members to integrate themselves effectively with the surrounding community and vice versa. But that’s all changing. Thanks in largeRead… Read more »

The Role of People in Government IT

Refer to the first post from the same conference, here. Much of talk about IT focuses on how IT is a fast-paced and ever-evolving movement. In all the hustle and bustle of government IT, we tend to forget that the role of people plays an incredibly important part. Christopher Dorobek sat down with a panelRead… Read more »

Flipping the Classroom Upside Down

In school, we all had classes where the teachers would stand at the front of the room and lecture on material for an hour. And we all had classes where we wanted to fall asleep. Luckily there is a new, different approach to this traditional learning tactic: it’s flipping the classroom upside down. The premiseRead… Read more »