Just a few years ago, infographics seemed to be the hottest type of content online. Lately, the shine has worn off as bad infographics inundated the internet. High-quality infographics still can rise up from the flood of drivel. Infographics are not inherently bad. When infographics are designed well they simplify complex information and can make boring topics interesting. Eye-catching visualsRead… Read more »
This post is an interview excerpted from GovLoop’s recent guide, The Future of Digital Services. In the guide, we explore five trends that are transforming the way government serves citizens in the digital age. There’s more to digital services strategy than placing information online. You also have to draw citizens to your portal and getRead… Read more »
There’s pretty much an app for everything these days. And that on-the-go accessibility to the information you need has slowly been creeping into federal and state government over the past few years, driven in part by a presidential memo encouraging a federal digital strategy and contests encouraging app developers to come up with creative newRead… Read more »
Remember what life was like before 311? Residents lucky enough to live in communities that operate 311 centers know the convenience of having one number to access a host of services and resources. In honor of such a great service, we think March 11th should be dedicated as National 311 Day! Let’s celebrate the communities… Read more »
When you start to plan a public outreach and education campaign, a sense of humor may not be the first tool you think to reach for. You may instead focus on hard facts, thinking that logic alone will be enough to persuade people. Without some pizzazz and personality, your public outreach campaigns risk being boring and forgettable.Read… Read more »
This post is an interview excerpted from GovLoop’s recent guide, The Future of Digital Services. In the guide, we explore five trends that are transforming the way government serves citizens in the digital age. The fundamental goal of government digital services is to serve and engage citizens. Yet while many services are designed with thisRead… Read more »
By Jessica Havlak While working in what I’ll call the “white hat sector,” it can be a challenge to reach individuals with your message when they are almost as inclined to listen to their friends and family as they are to clinicians. Use this trust of peers to your advantage: engage them in a communityRead… Read more »
2020 sounds futuristic and far away, but it’s actually only five years from now. And in government, where things happen fairly slowly, it’s high time we start making our predictions on the status quo of the government just a bit down the road. William Eggers, Director for Public Sector Research at Deloitte, spoke with ChristopherRead… Read more »
Last week, PublicStuff hosted a webinar on how local governments can better leverage social media platforms to facilitate collaborative and constructive conversations with residents. Lynne DeWilde, PIO of Suwanee, GA, joined us to demonstrate actionable tips on how to use today’s most popular platforms, how to determine a social media policy and voice, how much… Read more »
‘Tis the Valentine’s Day season, and I’m feeling the gov love – and gov seems to be feeling it, too. Lately, there have been a great number of efforts by the government to make citizens’ lives easier. These programs and initiatives push the boundaries of what government is generally seen to do for its peopleRead… Read more »