As an engagement practitioner, I find that people are often confused about the distinction between research, communications and public engagement. Of course clearing up this confusion often begins with knowing whether each field is seen by the audience as being distinct and separate or just one big mess of government stuff. And whether there isRead… Read more »
We were intrigued by this commsgodigital piece on the ways that Pinterest can be used by local government officials for public engagement, and we wanted to share it with the NCDD community. The article was penned by Andrew Coulson, a local community engagement officer, and you can read it below or find the original commsgodigitalRead… Read more »
By John Simpson, Engagement Consultant What should go into your digital engagement strategy can be a complex and organizationally challenging question. The specifics of your own strategy are usually discovered with some internal “soul searching” and by nailing down exactly what public engagement is for you and your leadership. Yet, there are a few basicRead… Read more »
In government, we often talk about the importance of building public-private partnerships. In San Jose, they aren’t just talking about building partnerships – they’re actually doing it. The Silicon Valley Talent Partnership, a facilitator of public private partnerships, is working on ways to leverage Silicon Valley’s highly skilled constituents for volunteer efforts to address someRead… Read more »
By Brendan Johnson, Design Intern at GovDelivery As government communicators, often we have to work with design in all formats, especially digital design. But when you need to throw a picture up on your website, into an email, or send out in a social media post, is it a quick and easy process? Do youRead… Read more »
By John Simpson, Engagement Consultant at GovDelivery Surveys can be a great tool to gather public feedback, project impressions or even program success stories from your key audiences. However, the structure of the survey needs to be well planned in order to increase participation and get the insights you need. Organizations can get caught inRead… Read more »
Join us for our next NCDD Tech Tuesday, on August 26th from 1-2pm Eastern / 10-11am Pacific, with: Della Rucker, Managing Editor of EngagingCities (focusing on the intersection between internet technologies and community engagement), and Chief Instigator at Wise Economy Susan Stuart Clark, Director, Common Knowledge, NCDD board member and consultant to local governments AnRead… Read more »
The GovHack Red Carpet Awards was awesome (as you can see from the liveblog from Sunday). If you weren’t able to attend or watch the event’s livestream, the video of the awards is now live at the GovHack site, and I’ve embedded it below for your convenience. eGov AU Craig Thomler’s personal Gov 2.0 andRead… Read more »
I don’t know about you, but I certainly don’t have all the answers, and neither do my friends and family. If I want to get the best and most robust information, I have to go public with my problems, because the collective knowledge is so much greater than the individual. Just think how many tipsRead… Read more »
It’s always been true that public sector agencies need to engage with citizens and stakeholders to achieve mission goals. But never has that fact been truer than in today’s digital information economy. Maintaining a constant presence in people’s lives is simultaneously much easier through new digital communication channels, and more difficult because the digital landscapeRead… Read more »