Citizen Engagement

Meet the Loudest Silent Hero in Government

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

Need A Job Done, But Don’t Have the Right Staff – The State Department Has a Solution

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

I’ve Got Your Back – Leading the Right Way

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

The Simplest Customer Engagement Technique You Can Use

We’ve written many times on GovLoop that more and more citizens and stakeholders are interacting with public sector organizations online. And recently, we’ve seen examples of very impressive websites, from the Consumer Financial Protection Bureau to New York City, that are effectively communicating more information with less clutter. But there is an important opportunity thatRead… Read more »

Successfully Remote – Moving Out of the Office and into Success

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

Young, Determined, Successful – Meet the 23-Year-Old Making Waves in Gov

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

Little Rock, AR: Making Neighborhoods Safer

Cities depend on the local government to keep crime at bay. But Life Run Well magazine reports, “Little Rock, AR, was inundated with complaints from residents about nuisance problems—primarily code enforcement and minor crime issues. In 2004, under the leadership of City Manager Bruce Moore, the city responded to this problem with the Criminal AbatementRead… Read more »

Google Glass: The Next Step in Citizen Engagement?

Below is an excerpt from our Citizen Engagement guide — it’s a great interview with David Fletcher, Utah’s CIO, about some of the state’s new initiatives. Want more on citizen engagement? Then make sure to sign up for Carahsoft’s Fourth Annual Citizen Engagement Seminar on June 19th! At the event, your government peers will shareRead… Read more »

The First Cut is the Deepest – Especially When It’s From Your Boss

“The first cut is the deepest” is a lyric from a popular Sheryl Crowe song – but it could also easily be the mantra for any employee struggling with an abusive boss. Many bosses (not mine, thankfully) like to employ the fear tactic to inspire their employees to work harder and stay on task. ButRead… Read more »

How to do Citizen Engagement Right: The Power of Email

Oftentimes, the success of a public program depends on your ability to engage the citizenry. For example, you might need to work with coastal residents to prepare for potential flood hazards. Or you might need citizen input on a local development initiative. You might even need the public’s help in reporting crime. However, successfully engagingRead… Read more »