Citizen Engagement

Thinking About Libraries, the Original Civic Platform

Libraries have always been dear to me. When I was growing up, the Carnegie-built library in my hometown was my sister’s and my favorite place to swing by during the summer — and not just for the books, mind you. They hosted wonderful youth engagement activities: volunteer opportunities, educational classes, and they even had a rental programRead… Read more »

Introducing the General Services Administration’s Silent Hero: Vanessa Ros

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

Take A Risk, Learn, Iterate – Rinse and Repeat

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

Meet the Loudest Silent Hero in Government

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

Need A Job Done, But Don’t Have the Right Staff – The State Department Has a Solution

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

I’ve Got Your Back – Leading the Right Way

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

The Simplest Customer Engagement Technique You Can Use

We’ve written many times on GovLoop that more and more citizens and stakeholders are interacting with public sector organizations online. And recently, we’ve seen examples of very impressive websites, from the Consumer Financial Protection Bureau to New York City, that are effectively communicating more information with less clutter. But there is an important opportunity thatRead… Read more »

Successfully Remote – Moving Out of the Office and into Success

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

Young, Determined, Successful – Meet the 23-Year-Old Making Waves in Gov

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

Little Rock, AR: Making Neighborhoods Safer

Cities depend on the local government to keep crime at bay. But Life Run Well magazine reports, “Little Rock, AR, was inundated with complaints from residents about nuisance problems—primarily code enforcement and minor crime issues. In 2004, under the leadership of City Manager Bruce Moore, the city responded to this problem with the Criminal AbatementRead… Read more »