What We’ve Learned About Cloud
Widespread telework ushered in a new suite of applications and workflows. With it, agencies gained familiarity with cloud solutions, learning on the way.
Cloud
How to Save Your Agency Bandwidth and Time
Edge computing enables applications to run at the location where they are needed, saving agencies both bandwidth and time.
Part 1: Cyber Terms and Conditions to Consider When Purchasing
Our jobs should be to ensure that the goods and services we procure meet minimum cybersecurity/data requirements.So take a look at what your organization’s Ts and Cs are and see how out of date they are.
How to Avoid Pitfalls that Lead to Poor, Wasteful and Risky Services
A managed service provider can help agencies avoid pitfalls that lead to ineffective services, misspent money or risky cyber vulnerabilities.
The Proven Effectiveness of IT Training
A recent IDC study shows that organizations have a vested interest in ensuring that their employees keep their skills up to date.
How Web App Delivery Evolved, and the Security Needed Now
Let’s look at how agencies got to a cloud-native environment today, as well as the security considerations they need to keep their environment as secure as possible.
How to Digitize Mission Processes for Better Customer Experience
Now more than ever, agencies must improve citizen experiences by retiring paper-based processes in favor of digitization, automated forms and modern case management.
Innovating During COVID-19’s Second Wave
“The first wave of COVID-19 has shown us how agencies need to invest in shifting away from reactive customer experience to proactively offering digital solutions.”
5 Pillars to Build Resilience Into Your Agency
With a plan in place, organizations have a greater chance of overcoming a range of disaster scenarios and getting back to normal operations more quickly, as well as providing better customer service overall.
Be Resilient By Updating Your Agency’s Continuity of Operations Plans
Agencies can effectively adapt to remote work by updating their disaster recovery and continuity of operations plans (COOP).