How to Save Your Agency Bandwidth and Time
Edge computing enables applications to run at the location where they are needed, saving agencies both bandwidth and time.
Cloud
How to Avoid Pitfalls that Lead to Poor, Wasteful and Risky Services
A managed service provider can help agencies avoid pitfalls that lead to ineffective services, misspent money or risky cyber vulnerabilities.
The Proven Effectiveness of IT Training
A recent IDC study shows that organizations have a vested interest in ensuring that their employees keep their skills up to date.
How Web App Delivery Evolved, and the Security Needed Now
Let’s look at how agencies got to a cloud-native environment today, as well as the security considerations they need to keep their environment as secure as possible.
How to Digitize Mission Processes for Better Customer Experience
Now more than ever, agencies must improve citizen experiences by retiring paper-based processes in favor of digitization, automated forms and modern case management.
Innovating During COVID-19’s Second Wave
“The first wave of COVID-19 has shown us how agencies need to invest in shifting away from reactive customer experience to proactively offering digital solutions.”
5 Pillars to Build Resilience Into Your Agency
With a plan in place, organizations have a greater chance of overcoming a range of disaster scenarios and getting back to normal operations more quickly, as well as providing better customer service overall.
Be Resilient By Updating Your Agency’s Continuity of Operations Plans
Agencies can effectively adapt to remote work by updating their disaster recovery and continuity of operations plans (COOP).
Handle Unexpected Changes and Plan For a Changing World
In an active planning environment, agencies can streamline reporting and access real-time data to address unexpected changes and plan for what’s next.
How the Las Vegas Valley Water District Shifted to Remote Work in Less Than Two Days
Replacing legacy technologies with modern, cloud-based solutions enables agencies to extend operations to wherever their employees are.