Cloud

Need to Improve CX? Low-code Automated Testing Can Help

Agencies that rely exclusively on manual software testing are missing the opportunities that automation provides, such as finding and resolving pain points quickly and efficiently, giving employees a more satisfying work experience, strengthening service delivery, and building constituent trust.

5 Keys to Cross-Agency Collaboration in 2024

Collaborative technology allows employees, wherever they’re located, to communicate and work together effectively. Four elements of collaborative tech are needed: unified communications, conferencing ability, strong security compliance, and collaboration endpoints.