We’ve all been on the dreaded tech support line — languishing in despair as the wait time increases and real help seems like a distant dream. There has to be a better way, right? If only the government could find one. The Delaware Department of Technology found that solution.
Today, citizens have come to expect fast, efficient and accessible services from government agencies. But to be successful, agencies must ensure that their digital strategies increase user engagement and address opportunities to save money. Managed cloud platforms and open source software are enabling agencies to do both.
Government is increasingly riding the digital transformation wave with the adoption of sophisticated technology solutions that provide enhanced customer engagement, improved efficiency and lower costs.
Developing an effective cloud computing strategy can be challenging. Department of Transportation’s (DoT) James Jones offers some insight into DoT’s strategy, processes, and challenges in their journey to the cloud.
Budgets aren’t getting any bigger, but agencies must find creative ways to stretch their dollars and improve services to internal and external customers. Joe Paiva, Chief Information Officer at the International Trade Administration (ITA), knows this reality all too well.
To manage the vast and ever-changing demand on the FCC’s IT services, the agency has turned to hybrid cloud. And to deploy that cloud model, Deputy CIO Skudlarek explained how the department followed a methodical seven step plan of adoption.
Having these discussions before you start your journey to the cloud ensures that you will be able to get there quickly, efficiently, and in a way that addresses your true needs.
There is no doubt that the move to cloud computing is here. But many organizations still struggle with an essential question: What is the best way to get there?
Check out these key questions cloud buyers should answer when deciding what type of cloud best meets their needs.
How do agencies successfully move from considering cloud to actually buying cloud services? How do agencies implement those systems and ensure they are secure?