In this video interview, Docusign’s Michael “M.J.” Jackson describes how a focus on omnichannel communications can result in higher constituent satisfaction and deliver improved outcomes.
For most government agencies, the challenge isn’t getting feedback (most agencies have plenty.) Instead, it’s knowing how to take all those comments, questions, and suggestions and using them as your agency’s focus group, telling you exactly what your audience needs.
Your best ideas may not be your own — and that’s a strength. Discover how collaboration and crowdsourcing in public institutions are driving innovative solutions by tapping into diverse perspectives and collective brainpower.
Discover how workplace culture issues could be costing your organization millions. From exclusive cliques to high turnover rates, learn the hidden dangers lurking in your office and the powerful strategies to transform your workplace. Don’t let your bottom line suffer – Find out why and how to stop the talent drain! Click to read the… Read more »
Incorporating AI into your agency tasks, processes, systems and culture can be difficult. You need a robust understanding of AI use cases, holistic implementation of AI solutions, and skilled human oversight of AI outputs.
Learn more about the security considerations agencies need to keep in mind as they continue to adopt video conferencing solutions.
Section 508 requires that all government communications and information are accessible to people with disabilities. But what happens outside official communications is also crucial for accessibility.
Even the most high-performing teams can benefit from an occasional “tune-up” to ensure continued collaboration, communication and skill-building.
Doing absolutely nothing — just being present in the moment and practicing mindfulness — can be good for you.
Learn how a content audit can refresh your communications, keep the public engaged, and save time by repurposing what you already have.