6 Ways Leaders Can Improve Their Writing
Writing is communication, and communication is key for any leader. Here are six ways you can begin to improve your writing today, and in turn, open new doors for leadership opportunities.
Communications
We Say It’s Lingo, They Say It’s Jargon: Using Plain Language to Connect with Our Customers
Simplifying language while preserving the technical underpinnings of a message can be a challenge — especially when you get pushback from your more technically-minded colleagues. Here are some things to emphasize to make sure plain language stays alive and well at your agency.
Meet Gov’s Communicator of the Year
Learn how to handle government’s communication needs in times of crises.
A Quick Tour of PlainLanguage.Gov
In this post, I hope to acclimate you to a few of the resources that are housed at PlainLanguage.gov so that you will learn to integrate the guidance into your own work as well as to navigate the site on your own.
Talking With Your Customers, Not At Them
Collaboration is increasingly a model for customer service, product development, and service enhancement.
Spivey’s Hierarchy of Good Publishable Content
Web content exists in a real world, not a perfect one. And sometimes good work processes get overruled, lawyers prevail, and deadlines drive actions. In the interests of saving someone else’s sanity, here are my rules of good publishable content
5 Things to Ask Your Boss During Your Weekly One-On-One Meetings
Come prepared and ready to make the most of each one-on-one meeting. Instead of asking the same old stuff each meeting, focus on driving action and improvement through these questions.
Data’s Tweedledum and Tweedledee
Learn how and why collecting data for performance measurements and program evaluations should become one process.
Make Difficult Conversations Easier
A critical tool for leaders regarding the delegation of tasks and responsibilities to their team.
The Best Government Training?
We’re all looking for ways to advance our careers and move to the next level. But finding the right training can be hard. Especially training for government. But that’s where the Next Generation of Government Training Summit comes in. We’re a little biased, but we think it’s one of the best trainings out there toRead… Read more »