Work-Life Effectiveness for Engaged Leaders
Work-life effectiveness means something different to each individual. Define what it means to you.
Communications
Why Gratitude and Generosity Matter for Your Personal Brand
Being noticed and remembered is essential to building your personal brand. A lack of gratitude and generosity can also make you memorable—but for all the wrong reasons.
Tips for Responding to an Angry E-mail
Have you ever received the kind of e-mail that made your eyes widen in disbelief and your face flush with the faintest hint of reflexive anger? If you have ever felt like this, you have been the recipient of a high conflict communication.
Confessions of an Introvert
If you don’t share the same circuitry as an introvert, I hope this information helps you to understand a colleague or loved one just a little better.
The Big Picture
This blog post is an excerpt from GovLoop’s recent Industry Perspective (IP), Implementing a Truly Unified Communications Solution: A Step-by-Step Playbook. Download the IP here. “Without the institutional Army, the operational Army cannot function. Without the operational Army, the institutional Army has no purpose.” – United States Army Throughout the military, all branches are grappling with aRead… Read more »
How to Pass the Grandma Test
Does your content or message pass the Grandma test?
3 Easy Tips to Craft Emails That Get a Reply, Fast
Learn how to write better email—email that actually gets a reply.
How–and Why–to Use Descriptive Link Language
You’d think that people would know better by now than to use “Click here” for links. It’s not like they haven’t been told.
Tips on Handling Difficult People: Part 3
When dealing with a high-conflict situation, our own thinking might escalate into that territory as well so it is important to step back and analyze your options.
A More Perfect Union: PowerPoints and Training Materials
Good news: you do not have to be a full-time professional trainer to produce PowerPoints and training materials that coordinate well with one another. Here are a few tips that will help.