I challenge you to look beyond simple metrics and start listening to your audience. Ask them real questions you want real answers to. Often times, you can learn first-hand what people in our communities really do want and need from us.
Styleguides are useful because consistency is the only editorial virtue. There’s nothing foolish about consistency. But styleguides don’t produce plain language that answers users’ needs. They won’t fix everything–they’ll just make publishing a little easier.
Amidst the enticing aroma of bagels, government and industry employees gathered at GovDelivery on Tuesday morning for a panel on elevating the citizen experience in digital government. The foundation of the panel was a report that GovDelivery published recently on trends in digital government engagement. The panel consisted of three current and former government employeesRead… Read more »
As the sole communications staffer at the time, I was bombarded by emails from the field about opportunities for republishing. Then a friend in the web-design field said some magic words that changed everything: database-managed content management systems, or database-driven CMS.
It’s easy to give internal communication the short shift in your communication strategy. But your team is everything and if you can make your internal team 20 percent efficient and more aware of key items, it’ll improve everything else in your office.
Here are a few tips to make dress rehearsals part of your presentation preparation.
You know how some people like crossword or jigsaw puzzles? Editing is the same thing.
For a sustainable social media presence, you need to empower your agency’s staff to make social media part of their everyday communications strategy. Here’s how.
In 2016, we’re looking to expand the reach of folks we interview for our guides. In short: we want to hear from you! If you think you have a great case study or success story from your agency or organization that should be featured in a GovLoop guide, and you’re willing to be interviewed about… Read more »
Last month, we put out a call for our seventh round of GovLoop Featured Bloggers – and you responded with amazing enthusiasm. Around 100 people from all walks of government and industry life sent in great ideas for posts, about everything from technology challenges in city government to using Twitter to monitor food safety in your city.Read… Read more »