Communications

Improving Your Image Through Internal PR

Is your department, division, or team chronically looked down upon by others in your organization? Sure, some of it might be your primary function (i.e. if you’re responsible for performance improvement plans, discipline, or firing, you’re probably not very popular). Similarly, it could be the amount of time it takes you to complete your dutiesRead… Read more »

Why Your Presentations Are Putting People to Sleep

Did your last presentation leave your colleagues rubbing their eyes and chugging coffee? During your time at the front of the room, did your voice sound a lot like when an adult talked in the old Peanuts cartoons? Then your presentations are putting your audience to sleep—and your professional reputation is taking a hit in the process. The ability to communicate verbally,Read… Read more »

Why It’s Hard To Interview Agency Employees For Publication

Awhile back, Steve Crescenzo came up with the idea of the “C.R.A.P. Awards” to designate worthless employee communication that says nothing, means nothing, and interests no one. (This article is worth a read.) A couple of problems:   #1: Getting approval Social media is simple and reductive. Subject matter experts think in complex terms and prefer toRead… Read more »

3 Steps to Lead Change from the Middle

You’re stuck in the middle. LITERALLY. As middle management you get the seemingly impossible task of not just managing those who report to you, but the delicate balance of working with other managers AND keeping your boss happy (which generally means keeping his/her boss happy). So how do you keep both ends of the spectrumRead… Read more »

11 Groups That Will Improve Your Storytelling Skills

Good leaders are always storytellers. People who knew Abraham Lincoln admired his storytelling skills from the days of his youth. Even if you’re new to public speaking, you too can develop your own storytelling ability. I’ve already written about the 10 Essential Elements of a Successful Story and about the 108 Most Persuasive Words inRead… Read more »

What’s Your Game?

Troy Mathis knows how to talk. And he speaks in a way that makes you want to listen. His session -Make It Matter: Personal Professional Branding, at the Next Generation of Government Training Summit was high-energy, engaging, and inspiring. After listening to his presentation and going through the steps, I’ve come away with the realizationRead… Read more »

6 Tips for Effective Meeting Management

Have you ever found yourself in a meeting that lacked clear direction and purpose? Perhaps it went on and on with nothing accomplished other than the need to schedule yet another meeting? Or, worst of all, did the participants do more talking over each other than collaborating and partnering in order to achieve a commonRead… Read more »

Memos, Meetings, and Memes: Communicate ALL THE WAYS

When was the last time you savored every word in a five paragraph-long email? Or managed to endure an hour-long meeting without zoning out at least three times? Just because your answers were “never” to both of those questions doesn’t mean you have an abnormally poor attention span; it means that there is a disconnectRead… Read more »