Communications

Summer Reading List for Success in the Public Sector

This summer, rather than dragging out the insipid beach-friendly reads with sand in their spines, why not bone up on practical skills and knowledge that can help you in your work? Many of these books are so brand-spankin’ new that I haven’t had a chance to read them yet. If this list isn’t enough, check last year’sRead… Read more »

Digital Engagement Series Part 4: Send Messages That Get Read

Originally posted on the GovDelivery blog. If you have been reading our blog lately, you have noticed our focus on public engagement through digital marketing. First, we covered how to set organizational goals, then establishing target audiences, and most recently branding. Now, we will unveil step four, sending messages that get read. The proliferation of smartphones,Read… Read more »

Digital Engagement Series Part 3: Build Your Brand

Originally posted on the GovDelivery blog. You have learned how to create and implement organizational objectives and develop a target audience. The next step is to unfold your brand.Step three of the public engagement series will give you a better understanding of what branding means to government organizations and how to set a foundation for allRead… Read more »

“Where You Stand Depends on Where You Sit”

This nontechnical riddle took me a while to figure out. This saying floats around in the halls and offices of every building. For me, it resounds on all occasions when I have met with management. Agencies’ management is whipsawed between necessary compromise to face budget cuts and changing priorities at the same time. Compromise, inRead… Read more »

“On Message”

“I’m supposed to be the soldier who never blows his composure Even though I hold the weight of the whole world on my shoulders I ain’t never supposed to show it, my crew ain’t supposed to know it …I’m supposed to set an example I need to be the leader, my crew looks for meRead… Read more »

plan, collaborate, deliver

6 Free Apps To Make Your Team More Productive

Tire of interminable email threads that you’re not even sure you should be cc’d on, and tasks missed because no one realized they were responsible for them? When you’re trying to coordinate a large team, good communication is crucial for making projects run smoothly – but group emails and drive-by meetings can sometimes just lead toRead… Read more »

Community Websites Empower Your Members

Organizations are harnessing community features, similar to those found in LinkedIn and Facebook, to empower, collaborate, and establish personal connections with their members. By adding community features, organization leaders can offer discussion threads, blogs, groups, resource libraries, and other features that allow members to collaborate and interact. Students, researchers, SMEs, hobbyists, practitioners, professionals, HR managers—any group with shared interests—can allRead… Read more »

How to Host a Successful Facebook Q&A

This post is an excerpt from our recent GovLoop guide, Government’s Guide to Using Facebook. To read the whole guide for free, download it here. Town halls and question-and-answer sessions have long been a staple of democracy in the United States. But how do you engage with your constituents in a digital world where theyRead… Read more »