Communications

Career Advice for a PR Grad

General advice: Internships matter more than school Networking – meet and connect with as many people as you can, personally and professionally. Also mentors – reach out and ask! Be specific about what you want. Help other people – professors, students, maybe a local organization that needs support Reference letters – collect them from everyoneRead… Read more »

Blogging as Creativity

“There is a vitality, a life force, an energy, a quickening that is translated through you into action, and because there is only one of you in all time, this expression is unique. And if you block it, it will never exist through any other medium and will be lost.” I’ve passed the half-way pointRead… Read more »

Gov Gobbledygook And How To Change It

There’s a million witty words for bureaucratic language…. gobbledygook, gibberish, mumbo-jumbo, jargon, double-talk, bureaucratese, technobabble! There are probably so many words for it because it’s such a widespread, and exasperating, problem. Including in the government. It’s fun to use crazy words, but it’s certainly not a best practice in terms of government efficiency. Annetta Cheek,Read… Read more »

Engage your Team with Liberating Structures

Are your workplace interactions motivating and engaging? Or stiff and stale? Other than email, in which format do most of your professional interactions take place? Presentations? Status reports? Discussions? Brainstorming sessions? Whatever your answer, ask yourself if the primary formats are particularly engaging or effective. If not, consider the contributions of “liberating structures,”  an innovation broughtRead… Read more »

You Got the Right Stuff: Email Design Best Practices Checklist

Use this checklist of email design best practices to deliver messages that are not only tailored to your audience, but also look professional, function properly, and capture the attention of increasingly-busy and multi-device-connected constituents to invite opens, attract clicks, and inspire action.

9 Awesome Project Management Schedules

There are so many moving pieces that go into project management, that of utmost importance in keeping everything together is having all of the information about dates, deliverables, assignments, costs, etc. in one place. Here, I provide some of my favorite templates for government project schedules to help keep you sane. A variety of stateRead… Read more »

Have You Tried Thinking With Your Hands?

“We have to understand that the world can only be grasped by action, not by contemplation. The hand is more important than the eye…The hand is the cutting edge of the mind.” (Bronowski, 1973) Designing government Like most governments right now, we’re very excited about the potential of design to transform service delivery and policyRead… Read more »

5 Storytelling Best Practices at the Heart of Humans of New York

Everyone is talking about Humans of New York. It’s a success story worth the airtime. It’s also an inspiration that can help you find the heart in your storytelling and communications. Recently, Brandon Stanton, who runs the popular photography blog, shared a photo of a 13-year-old boy who attends school in one of the mostRead… Read more »