How to Set the Perfect Blend of Short- and Long-Term Goals
Planning out your short- and long-term goals and projects can help ensure a steady stream of progress, earn your colleagues’ trust, and contribute to an excellent performance review.
Communications
Where Should People Work?
What do senior government leaders think about work-from-home arrangements? Are they more of a problem or a solution? We asked three C-level government executives for their opinions.
Developing Your “On Brand” Leadership Style
Creating a personal brand is not solely reserved for online influencers looking to promote their expertise or sell products. You may already have the beginnings of a personal brand — your reputation at work. Building the brand means being purposeful in shaping the perception others have of you.
Conversations With CXOs: Andrea Fletcher
Government leaders have a lot to teach us, no matter where we are in government. Here are lessons learned from CMS’ Chief Digital Strategy Officers regarding management, instilling a feeling of belonging in the workforce and responding to evolving tech.
Building a Pivot-Ready Organization: A Cloud Culture
Every agency employee needs to embrace IT transformation for change to really happen. That’s certainly true when organizations transition to greater use of cloud services.
5 Ways to Work Down Your Backlog
In government, tasks and processes can easily become backlogged, but there are five strategies to help you scale down the growing pile of work.
5 Strategies to Get What You Want at Your Next Meeting
Getting the result you want from a meeting requires some pre-meeting strategy, not extemporaneous speeches. Here are five ways to secure the meeting outcomes you want.
How Do We Know When to Make a Decision?
Making decisions can be difficult, but you can help guide your agency and organize your calendar by considering the relevant urgency and importance of particular choices.
CX Innovation: Reminder Text Messages Make a Difference
People often learn they’ve lost access to social services benefits when they try to access them and fail. An innovative Louisiana program, called LA’MESSAGE, works to change that by sending text message reminders about deadlines, submission requirements, and other concerns.
Saying “NO” to Unreasonable Requests from Your Boss at Work
Saying “no” to your boss can be a delicate situation requiring careful consideration. While it’s essential to be respectful and professional, and there may be some anxiety involved, you can still navigate these conversations effectively.