I mentioned in a previous post that we were planning to install a user survey on the NAO website. As the survey has been live for few days it is worth saying how it works. We are using SurveyMonkey which is activated for 1 in 20 visitors. We will review the frequency of this dependingRead… Read more »
Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »
Three roles for you to master are the coach, the cheerleader and the critic After searching recently “leadership” on Google, I received about 146,000,000 results in .42 seconds. In an attempt to drill down my search, I searched “leadership and government.” This time? 278,000,000 results in 0.39 seconds. But I don’t need a Google searchRead… Read more »
The problems the government faces are now bigger and more complicated than ever before. Just look at the healthcare, immigration, regulation or even the federal pay debate. No longer do problems fit nicely into one agency or department. Therefore, the need for collaboration is more apparent than ever. But how do you collaborate in aRead… Read more »
On a daily basis the FDNY is tasked with protecting New York City’s 322 square miles and 8+ million citizens. If that mission wasn’t big enough, in 2014, the biggest sporting event in America came calling – the Super Bowl. The FDNY had the mission-critical task of preserving the safety of NYC residents and thousandsRead… Read more »
Some state governments are not making it easy for their elected officials or their citizens to see where money is being spent and what results are being achieved. Consider this latest example. The actual name of the state has been omitted, as it would be a terrible embarrassment to its statewide elected leaders, its legislature,Read… Read more »
They’re known as hackers, fraudsters, cheats, criminals, pirates, delinquents, crooks, and now…baseball players? One of our recent speakers in the webinar, A Smarter Approach to Counter Fraud, compared these hackers to MLB all-stars. Legend Ty Cobb holds the greatest career batting average ever with .366. That means he didn’t even hit the ball two-thirds ofRead… Read more »
During my time in National Defense University’s Advanced Management Program (41), I took a great course on the balanced scorecard technique. Generally speaking, it is a technique for senior management to measure how well strategic initiatives are performing. However, project managers can use the technique to help steer any project towards success. Balanced Scorecard BasicsRead… Read more »
Hurricane Sandy was one of the deadliest on record. The massive storm took the lives of 117 people in the United States and 69 more in Canada and the Caribbean. The Metropolitan Transportation Authority (MTA) estimates that Sandy caused $5 billion dollars in losses: $4.75 billion in infrastructure damage and a further $246 million inRead… Read more »
By Amy Larsen, Client Success Consultant at GovDelivery (cross post from Reachthepublic.com) Social media can be a beautiful thing. With unlimited possibilities for connections with billions of people worldwide, friendships can be strengthened, families can connect across the globe, and loyal customers can become raving fans, even friends, of your organization. But like most things,Read… Read more »