Much has been made lately about digital services in government. Better technology. More efficient software. Increasingly agile IT. Better digital services and better technology in government are absolutely important. But technology can only take your organization so far. There is a continued importance of having people actually working and dedicating their time to do theRead… Read more »
Many times, I hear people say things like: “you can talk about this and can talk about that, but please don’t talk about that.” I remember when I was a little girl and whenever a controversial subject came up my mother used to say “shhh” and her mother used to say “shhh” and my otherRead… Read more »
According to McKinsey, knowledge workers spend a whopping 19 percent of their day searching for information and expertise. Why? Take any one task and look at all the applications you use to get it done. Look at all the people you need to involve to do it. Look at all the time you waste switchingRead… Read more »
A consultant (should be) someone who offers good advice. Many times this is advice based on subject matter expertise, experience, or other unique qualifications. However having a particular subject matter expertise or experience is only one facet of being a good consultant. Great consultants have a lot more than just expertise – they understand howRead… Read more »
While email continues to rule the digital communication space [ADD STATISTIC HERE], marketers cannot afford to ignore the growing popularity of social channels as an opportunity to further the connection with their audience. Learn how to use other communication channels to increase your email reach and vice-versa.
You not only have great communication skills, you’ve trained employees before. So training those in other agencies/organizations is really no big deal. Right? Well, I’m here to tell you that there are many pitfalls to avoid and tips for success. What makes me qualified to offer you this advice? I’ve designed dozens of training sessionsRead… Read more »
You don’t need the promise of a golden statuette in your hand to polish your presentation skills. While you may never take the stage at the Oscars, the acceptance speeches can serve as examples of what to do and what not to do when it comes to public speaking. This isn’t about debating the politics in some of the speeches, though there was politics aplenty atRead… Read more »
Last night was the 87th annual Academy Awards, also known as my favorite night of the year. Pretty much from the day the Oscar nominees are announced, I start plotting how on earth I’m going to see all of the films with Best Picture nominations. Now, seeing the Best Picture nominees isn’t a huge task,Read… Read more »
So, we’re working to increase the creative capacity of the Scottish Government (more about that in a previous post). But how do we know when we’ve actually done that? Well, that’s a very good question, I’m glad you asked. The measurement of creativity is challenging, not least because of the number of elements that supportRead… Read more »
“The man who gives little with a smile gives more than the man who gives much with a frown,”-Jewish Proverb