Communications

Real Branding Is For Worker Bees

The fantasy and fallacy of courses in brand is that consultants work like The Wizard of Oz. You think we stand behind a curtain, flipping switches and pulling levers, cogitating and ruminating. Until, like a pregnant woman, our water breaks. And a fully-formed, living, breathing brand pops out into the world, ready to “rock andRead… Read more »

The Connect Effect

I spend roughly nine hours a day in front of my computer working — minus bathroom breaks, lunch, meetings and a little Internet surfing for “research purposes.” Eighty percent of my duties involve direct interaction with a keyboard, my Outlook email account and a Word document of some sort. I’m a communicator by profession. My jobRead… Read more »

We Still Need to Convince People About Accessibility

I just read a blog post about the benefits of an accessible site. Despite working in accessibility for the past 15 years, sometimes I still get surprised that we even need to have the conversation about accessibility being necessary and the right thing to do–particularly in government where we’re required to comply with Section 508.Read… Read more »

5 Phrases To Cut From Your Emails

Email has become a primary form of communication for business, yet there are still so many terrible examples flooding company inboxes every day: Meandering, imprecise missives that don’t seem to have a point. Email chains a mile long that somehow leave everyone with a differing opinion on the next course of action. (When they wereRead… Read more »