The Plain Writing Act of 2010 and Executive Order 13563 both require that we communicate clearly, accessibly, consistently so that government information is easy to understand. The principles of plain language help us provide universal access to government information, for many people. We’re told to “write for average comprehension,” when we use those principles. So,Read… Read more »
If you missed President Obama’s 2015 State of the Union address or just want to relive the highlights, these GIFs show the moments that government workers—and the nation—got either giddy or giggly about. 1. The ultimate comeback It was the mic drop moment that caused a social media sensation. When some of the crowd cheered after Obama said, “IRead… Read more »
Starting out on the right foot with your audience is critical to earning their trust and securing your relationship with them.
The humble MS Word table has been there for me so many times.
We take creativity very seriously in the Scottish Government.
The fantasy and fallacy of courses in brand is that consultants work like The Wizard of Oz. You think we stand behind a curtain, flipping switches and pulling levers, cogitating and ruminating. Until, like a pregnant woman, our water breaks. And a fully-formed, living, breathing brand pops out into the world, ready to “rock andRead… Read more »
The vocabulary and language that I used in the military was not the same as my fellow Veteran of current day.
I just left a meeting and the entire time I wished a meteor would strike the room we were in. How often has that feeling or something similar occurred to you? It seems to be fairly common in my 30 years as a government employee to have felt that way. I think there are meetingsRead… Read more »
I spend roughly nine hours a day in front of my computer working — minus bathroom breaks, lunch, meetings and a little Internet surfing for “research purposes.” Eighty percent of my duties involve direct interaction with a keyboard, my Outlook email account and a Word document of some sort. I’m a communicator by profession. My jobRead… Read more »
I just read a blog post about the benefits of an accessible site. Despite working in accessibility for the past 15 years, sometimes I still get surprised that we even need to have the conversation about accessibility being necessary and the right thing to do–particularly in government where we’re required to comply with Section 508.Read… Read more »