Communications

Stick to the Ohh/Aah Principle

Jer Thorp is a data artist. He literally breathes life into data, by creating interactive visualizations of immense data sets. At today’s GovDelivery 8th Annual Federal Federal Communications Summit, he introduced what he calls the Ohh/Aah Principle. This idea guides how he presents data and, after today, it should guide the way your present dataRead… Read more »

Public Agencies Recognized for Exemplary Digital Communications

The Outreach & Impact Awards, designed to honor the best in digital communication in the public sector, were announced yesterday at GovDelivery’s 8th Annual Federal Communications Summit in Washington, D.C. The 2014 awards were given to four outstanding public agencies that use digital communications to drive public engagement and action: The Maximizer Award honors organizationsRead… Read more »

Ebola and the Impact on the COOP

On Monday morning I woke up to the horrible news that the Texas Health Presbyterian Hospital nurse diagnosed with the Ebola virus over the weekend was a 2010 graduate of Texas Christian University. As a Fort Worth resident, proud TCU alum, and daughter of a recently retired nurse, the news hit home. I also hadRead… Read more »

Are “Concerned Employees” Destroying Your Brand?

You think your reputation is excellent. After all: Your recruitment video is top-notch. Your “brand ambassadors” are the best on campus. Your marketing materials are beyond compare. But your news coverage is kind of…pesky. Employees “talking trash,” who never took their case to you before “spilling it.” Consider these examples: The U.S. Customs and BorderRead… Read more »

Why the Desperate Talk to Aliens

Roger Goodell was on ESPN saying that he was gonna fix what was wrong with the NFL. “It’s my job to make sure this doesn’t happen again.” Referring to Ray Rice. Outside the pizza shop a woman stood just off the lip of the sidewalk. She was skinny and wore a yellow tank top andRead… Read more »

LinkedIn Company Pages: A Worthwhile Investment?

LinkedIn Company Pages once held a lot of promise, but their value has becoming increasingly limited over time. Most organizations can now probably either live without them or restrict their usage to a simple organizational profile. This post assesses the past and current state of the feature and offers guidance on the most practical ways toRead… Read more »

Let’s Meet — In Person

Let’s assume that, as an IT leader and decision maker, you understand the importance of clear and efficient communications. Whether with superiors, subordinates, peers, vendors, or customers, good communications are a key ingredient to your success. And you’ve probably read or heard somewhere that 93% or some similar percentage of interpersonal communications are non-verbal; thatRead… Read more »