A Practitioner’s Guide to Usability Testing, Information Design and Content Strategy for Web Site and Web Application Development Developing Web products (sites or applications) is a challenge because you must satisfy many masters. Senior management wants it done yesterday. Developers want to add as much cool stuff as possible. Security wants blood samples for yourRead… Read more »
Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »
Our requirements don’t always represent what we want — at home and on the job. Many of us – or our family members – have had experience working with home contractors. And sometimes, things don’t always go smoothly. Maybe the paint color is a little off. Or the bathroom sink is placed just a littleRead… Read more »
Equal employment opportunity (EEO) has always been a cornerstone of the federal civil service. The government prides itself on striving to be a model employer and setting an example for the private sector. Many government agencies have a positive record of achievement on EEO issues and fostering work environments which are diverse, fair, inclusive andRead… Read more »
Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »
I’ve been reflecting on the number of comments and decisions I’ve witnessed lately where people have decided that a particular online approach, website design, engagement channel, interface design, fact sheet or other design or content is no good as it didn’t appeal personally to them. There’s definitely a tendency in our society for individuals toRead… Read more »
Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »
This past week I was able to attend a Management Concepts training offered by my Agency focused on presenting data analysis. This was a great three day training that if you ever have the opportunity to take I highly recommend. But as I know training dollars can be thin, I’m going to share some ofRead… Read more »
I have recently been involved in looking at some internal digital services in the role of Digital Architect. During this process I have a mental model of the key points that I would expect in any service. These are pretty generic and I would ask them for any new service, or an old one whichRead… Read more »
Achieving agency missions becomes harder and more complex every minute. But with less money in the budget, many agencies are stuck between the need to deliver new services and the cost of supporting old infrastructure. To break the cycle of dependence on proprietary systems and endless service contracts, agencies need simpler, widely compatible network infrastructureRead… Read more »