There are three main phases to becoming a digital organization: digitization, digital engagement, and digital transformation. This post offers a lay oriented description and assessment of these phases. The objective is to help leaders who are digital rookies develop a conceptual foundation for understanding where their organizations have been, where they are, and – mostRead… Read more »
As GAO has produced reports over the years, we’ve used graphics to help showcase our findings. With innovations in how we publish our reports, our graphic style has changed dramatically over the past 30 years. The 1980s We used rapidograph pens and Letraset machines to set graphics into typewritten reports. This example of a graphicRead… Read more »
We’ve all seen an ambulance racing down the street, sirens blaring, weaving in and out of traffic. But sometimes in the rush to get to the hospital in the fastest way possible another tragedy can strike. In 2010, a medic, patient and passenger all died when the ambulance driver lost control on an icy roadRead… Read more »
For government, it’s easier than ever before to publish authoritative data. Below, three open data experts share how. In our latest GovLoop guide, Open Data and GIS: Better Understanding Our World, we explore a crucial element of the open data movement: geographic information systems (GIS). Time and again, we have seen how GIS facilitates governmentRead… Read more »
In the middle of cold winter days, what could be better than making a roaring fire? But you’ve probably been building an inefficient fire. It’s probably hard to start. You have to keep adding logs and moving them around to get good burn. The edges of the logs don’t burn. It takes a long timeRead… Read more »
Last week the Washington Post featured an article on the frustrations of digital communicators in the weather community with Facebook. The article, “How Facebook is falling short as a weather communication tool,” outlined three major problems weather communicators are having with the social networking tool: “1) Its updates only reach a small fraction of theRead… Read more »
With social media dedicated frontline people can brilliantly provide a human face to champion the work an organisation is doing. Morgan Bowers, Walsall Council’s senior countryside ranger, is a pioneer of this approach and has worked to innovate around how people outside the comms team in the public sector can do to really connect withRead… Read more »
Anyone who has been involved in social media for any length of time knows that mistakes can and will happen. When it comes to Twitter, mistakes can proliferate through retweets and replies faster than you can say “delete”, and hashtags can take on a life of their own. However, a hasty tweet or hashtag misfireRead… Read more »
If you’re anything like me, “Orange is the New Black” has taken over your life. The show illustrates the difficult and fascinating life within the walls of a federal prison. The show is fiction, but the cruel world OITNB depicts is sadly often representative of what really happens in federal penitentiaries. But there are thoseRead… Read more »
Last Saturday, July 26, marked the 24-year anniversary of the historic Americans with Disabilities Act (ADA). The landmark law was signed by President George H.W. Bush in 1990. Since then, the ADA has been instrumental in securing justice and equality for people with disabilities (PWD) in all facets of American life. The ADA has commonlyRead… Read more »