Over the past few years, the number of alleged harassment claims in federal government has spiked. Case management software can help agencies digitize and simplify claims tracking, identify trends, and centralize critical case information.
A joyful attitude helps employees become healthier and more productive. So what can you do to bring more joy into your personal and professional life? Here are practical pointers.
Expert speakers at the recent NextGen virtual training summit busted myths and broke down ways to create trust, inclusion and transparency in the workplace. Here is their advice.
An article in MIT Sloan Management Review offers guidelines for challenging a superior in a way that keeps things constructive and helpful.
Constituents have increasingly high expectations, and government agencies are pressed to do more with limited resources. Digital tools, such as artificial intelligence, can transform how government meets public needs and supports agency staff.
Artificial intelligence (AI) has the potential to drastically improve the efficiency and efficacy of public health communications. But it isn’t a magic wand, and agencies must remain vigilant about potential AI risks.
Exploring open-ended questions can help you and your team gain new insights and collaborate more effectively.
The squeaky wheel gets the grease, and for this reason high achievers are often overlooked. Here’s how to empower your team’s superstars.
When one thinks of ACF, your mind might understandably drift toward the frontline workers, the policy makers, or the many initiatives undertaken to support vulnerable children and families across the United States. However, behind the scenes lies a team of dedicated professionals whose work is instrumental to ACF’s operations and mission: the technical team enabling… Read more »
Understanding the root cause of complex system failures can be tricky, and our desire for accountability may sometimes be at odds with learning the root cause. Incorporating blameless postmortems to help identify issues could help agencies provide better services to those who need them.