Communications

Truth

As the story goes, when asked by his father about who chopped down the cherry tree, George Washington said “I cannot tell a lie, I did it with my little hatchet.” While this actually did not happen, throughout his life, Washington demonstrated a strict adherence to telling the truth, especially to himself. Historical accounts tellRead… Read more »

The Listening Skills of Leaders

There’s much a leader can gain from working on her listening skills: an encouraged and inspired team, an environment that fosters idea sharing, and closer relationships with colleagues and other professionals. Listening isn’t just about being polite. It’s about respect, humility, and growth. So often we treat listening like waiting for our turn up toRead… Read more »

Young, Determined, Successful – Meet the 23-Year-Old Making Waves in Gov

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

The Connection Between Engaged Citizens and Citizen Behavior

At every level of government, citizens are working to learn more and connect, share their ideas, effect change, and improve services. And despite this growing trend of moving all conversations online, there are many government entities that are hesitant to formally endorse or launch this kind of dialogue. Common questions include: “what if the dialogueRead… Read more »

The Art of Receiving a Reply

“No” is often not the worst answer. No reply is the absolute pits. It leaves the asker hanging and sometimes unable to determine and/or implement an alternative plan. Yet this phenomenon plagues an increasing number of people in today’s world. Are too many people adrift in a Kafkaesque combination of a messy e-mail inbox and/orRead… Read more »

Does Digital Engagement Really Exist?

What do I mean by asking ‘Does digital engagement really exist?’ As I have categorised this post under digital engagement it suggests that I believe in the concept, but lets see where this leads… I was struck last week by the comments of @betonykelly and @timolloyd from BIS (Department for Business, Innovation and Skills, England)Read… Read more »

State Leaders: Look to Others’ Experience Before You Leap

How do we know if states (or my state) are acting efficiently with tax dollars and if programs or initiatives are working? Surprising, we know little from the states themselves. “Of course, our programs are working,” say the elected politicians! “Our programs are more effective than ever!” say the myriad of special interest groups clamoringRead… Read more »

A Pivotal Period for Afghanistan: Interview with Larry Sampler, assistant to the USAID Administrator for Afghanistan and Pakistan

In advance of the Afghan Presidential election run-off scheduled for June 14, Larry Sampler, assistant to the USAID Administrator for Afghanistan and Pakistan join me on The Business of Government to explore how USAID has sought to promote stability and order in Afghanistan and what is USAID’s three-fold transition strategy. The following is an excerptRead… Read more »