In this age of email and text messaging, we often see evidence of taking short cuts and stating conflicting ideas to one another. In doing this, sometimes the spirit of the message is not understood and often interpreted a negative way. When this happens we sometimes have to spend even more time trying to explainRead… Read more »
If you’re a chief exec or a leader, you’ve probably given Twitter, blogging or even Facebook a go. Maybe you love it. But are you getting the most from it? Sometimes people tell me they’re on social media, they’re starting positive conversations about their work but they’re fed up of the same old topics croppingRead… Read more »
There’s a thing about people who put their heart and soul into making a social media account work. They go the extra mile, they’re pushing at the margins and they take a real sense of pride about what they are doing. But there’s also something that connects them whether profile they are running whether that’sRead… Read more »
Fostering effective media relations can be a challenging endeavor for anyone, including public sector communicators. This is due, in large part, to a history of adversarial relations between government and the so-called Fourth Estate. Thus it’s essential for government communicators to break down this firewall and build bridges instead. With this in mind, you shouldRead… Read more »
Last week, we celebrated the launch of Living Cities’ latest interactive annual report Disrupting Inequality: Living Cities’ Perspective in 2013. Living Cities is an innovative collaboration among 22 foundations and financial institutions committed to improving the lives of low-income people and the cities where they live. This year, the Living Cities report is focused onRead… Read more »
Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »
It’s difficult to find that sweet spot between doing what you love and getting paid well to do it. I know this well – I came into college as an English major, but after realizing I didn’t want to live in a cardboard box on the sidewalk I changed it to something more practical. IRead… Read more »
You might be asking from the start, “what does that graphic have to do with thinking right?” Well, it depicts the problem of adversarial thinking and unfortunately, it’s the most common form we are exposed to and poison for an organization. Such thinking plays out in front of us every day in politics and religionRead… Read more »
I have something to admit: I love a good meeting. Getting people face-to-face can bring out some great ideas and create new ways to address problems in a collaborative environment. Meetings can inspire and invigorate you. But nothing is worse than a pointless meeting. Unfortunately, I attend a lot of those too. Meetings serve aRead… Read more »
I mentioned in a previous post that we were planning to install a user survey on the NAO website. As the survey has been live for few days it is worth saying how it works. We are using SurveyMonkey which is activated for 1 in 20 visitors. We will review the frequency of this dependingRead… Read more »