Public Health professionals and entities are using social media as a tool to engage millions of people around the world concerning today’s most imperative health issues. Social networks such as Facebook, Google+ (G+) and Twitter have millions of people communicating about various topics. Health organizations are using such media tools to disseminate information. “One factRead… Read more »
Recently we held a webinar with Martin Done, Service Director Communications and Marketing and Sarah Lay, Senior Digital Officer of Nottinghamshire County Council to discuss the Council’s new branding efforts and outreach to drive avoidable contact and channel shift initiatives. You can watch a replay of the webinar here. Due to an overwhelming number ofRead… Read more »
I recently returned from vacation with over 900 e-mails in my inbox. In today’s world that might make someone seem important, but a good chunk of these messages were unsolicited. Sure, I might have known the sender (or company), but I did not asked to be sent their list of upcoming events, special reports orRead… Read more »
Cities depend on the local government to keep crime at bay. But Life Run Well magazine reports, “Little Rock, AR, was inundated with complaints from residents about nuisance problems—primarily code enforcement and minor crime issues. In 2004, under the leadership of City Manager Bruce Moore, the city responded to this problem with the Criminal AbatementRead… Read more »
At a recent family event, I was asked about my position as the Digital Marketing Fellow at GovLoop. What exactly did I do at my job? To my chagrin, my mother answered for me. “She writes spam,” she said. In those three words, my mother voiced the greatest challenge in email marketing—piquing enough interest toRead… Read more »
Too frequently, small government agencies are stifled by budget cuts, lack of funding, and the fear of being stonewalled by a higher branch. Congress and the Executive branch want these agencies (and the nation) to succeed, but sometimes unforeseen challenges prevent them from achieving maximum success. Too frequently, employees at an organization are stifled byRead… Read more »
In this series of posts about feedback so far I have been talking about some external digital services. What about internal services? Surely you want some feedback on those as well? What kind of internal digital services could be relevant? Well intranets jump to mind. So does your intranet allow colleagues to leave feedback onRead… Read more »
During my parents’ generation, people often stayed at the same company or organization for decades until they were ready to retire. Fast forward to the year 2014, and people are staying on average 4.4 years according to a recent article in Forbes magazine. The transition in staff as well as the loss of an organization’sRead… Read more »
As state governments move toward total financial transparency, there is at least one place to look for information on how the states are doing in providing constituents with data on where money is being spent and what results are being achieved with the investment. Earlier blog posts have elaborated on the current ‘shortcomings’ of stateRead… Read more »
Listen live to my radio interview tomorrow morning about U.S. House of Representatives’ Bill H.R. 4031 – the “Department of Veterans Affairs Management Accountability Act of 2014” and what it could mean for federal employees at VA and in other federal agencies. To hear that interview, tune in to the “Legal Loop” segment of theRead… Read more »