Communications

Don’t Be Afraid To Play Ball With Today’s Hackers

They’re known as hackers, fraudsters, cheats, criminals, pirates, delinquents, crooks, and now…baseball players? One of our recent speakers in the webinar, A Smarter Approach to Counter Fraud, compared these hackers to MLB all-stars. Legend Ty Cobb holds the greatest career batting average ever with .366. That means he didn’t even hit the ball two-thirds ofRead… Read more »

Find Project Success With the Balanced Scorecard Method

During my time in National Defense University’s Advanced Management Program (41), I took a great course on the balanced scorecard technique. Generally speaking, it is a technique for senior management to measure how well strategic initiatives are performing. However, project managers can use the technique to help steer any project towards success. Balanced Scorecard BasicsRead… Read more »

Lessons Learned from the Cleanup of Hurricane Sandy – How to Track the $$$

Hurricane Sandy was one of the deadliest on record. The massive storm took the lives of 117 people in the United States and 69 more in Canada and the Caribbean. The Metropolitan Transportation Authority (MTA) estimates that Sandy caused $5 billion dollars in losses: $4.75 billion in infrastructure damage and a further $246 million inRead… Read more »

When Social Media Gets Ugly

By Amy Larsen, Client Success Consultant at GovDelivery (cross post from Reachthepublic.com) Social media can be a beautiful thing. With unlimited possibilities for connections with billions of people worldwide, friendships can be strengthened, families can connect across the globe, and loyal customers can become raving fans, even friends, of your organization. But like most things,Read… Read more »

How GIS Helped Secure Super Bowl XLVIII [New Report]

This industry perspective tells the remarkable story of collaboration and technology that kept tourist and residents safe during the Super Bowl, including the technology solutions provided by Esri and PenBay that were deployed during Super Bowl XLVIII. We also feature interviews with: Deputy Commissioner Joel Golub, Chief Information Officer, FDNY Captain Steven Pollackov, FDNY GISRead… Read more »

Meet the Loudest Silent Hero in Government

Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »

7 Steps to Creating Your Personal Brand

I’ve been participating in a young professional women’s group. Recently we discussed and worked through Lois Frankel’s Nice Girls ^Still Don’t Get The Corner Office. Frankel’s book offers an assessment to help identify areas the reader self-identifies as performing well and areas the reader self-identifies as needing improvement. One common area improvement amongst the groupRead… Read more »

When Tummy Hurting is a Good Thing: Learning to Trust Your Gut

“Our unconscious reactions come out of a locked room, and we can’t look inside that room. But with experience we become expert at using our behavior and our training to interpret – and decode – what lies behind our snap judgment and first impressions.” –Malcolm Gladwell Your subconscious mind constantly records, connects and stores unrelatedRead… Read more »

Designing Technologies for Emerging Markets

Today, at the Changing Lives Through Mobile Conference we heard from researchers, entrepreneurs and leaders working to increase access to mobile technology in emerging markets. While rates of cell phone ownership have grown exponentially over the last decade, in developing countries there is still a significant gap in ownership for vulnerable group such as women,Read… Read more »

4 Easy Ways Leaders Can Improve Morale

It’s well known that federal employee spirits are low, but how low? Record low? Seems like that could be the case.The Office of Personnel Management recently surveyed the 2.1 million workers across the government about their satisfaction at work and the results were troubling. The Best Places to Work in the Federal Government Report foundRead… Read more »