What do I mean by asking ‘Does digital engagement really exist?’ As I have categorised this post under digital engagement it suggests that I believe in the concept, but lets see where this leads… I was struck last week by the comments of @betonykelly and @timolloyd from BIS (Department for Business, Innovation and Skills, England)Read… Read more »
How do we know if states (or my state) are acting efficiently with tax dollars and if programs or initiatives are working? Surprising, we know little from the states themselves. “Of course, our programs are working,” say the elected politicians! “Our programs are more effective than ever!” say the myriad of special interest groups clamoringRead… Read more »
In advance of the Afghan Presidential election run-off scheduled for June 14, Larry Sampler, assistant to the USAID Administrator for Afghanistan and Pakistan join me on The Business of Government to explore how USAID has sought to promote stability and order in Afghanistan and what is USAID’s three-fold transition strategy. The following is an excerptRead… Read more »
As an Organizational Development (OD) and Change Management practitioner, I often find myself having conversations with leaders regarding change management – what it is and what it isn’t. Last week I wrote about 10 change management myths. This week it’s time for some truths. So what are some hard truths about change management? Change isRead… Read more »
Cloud based communication and collaboration services help you ease into the daunting world of cloud-based services by using the most mature product. These products offer rich features at a low price without the hassle of managing the infrastructure. The major players are Google Apps for Government and Microsoft Office 365. I have used both andRead… Read more »
With the remarkable growth in social media, mobile devices and apps over the past five years, traditional websites may seem passé and maybe even a bit quaint and antiquated. But for most organizations they remain their primary digital presence, serve as the home base of their digital networks, and are at the core of theirRead… Read more »
When was the last time you marketed yourself to others? Does your organization perceive you as a valuable asset? The ability to excel at work as well as being known for cutting edge initiatives will always be a part of your career goals. It is also important to share your work success with people insideRead… Read more »
Let’s go through your typical workday. You wake up early, probably to your alarm clock or coffee maker. Maybe you catch up on news by scanning sites and blogs online or on your smartphone during your commute. If you drive, you might use certain apps like Waze to navigate through traffic. When at work youRead… Read more »
The second week of June is Email Week. To pay respect to my former “you’ve got mail” addiction, I’m focusing this week’s blog on email. I need to provide this caveat, any similarity to real person or real events is coincidental and for educational purposes only. Let’s begin. Imagine you are the sole survivor, theRead… Read more »
There is an incredible movement happening right now in civic engagement. Digital platforms are transforming the relationship between citizens and their governments. To borrow an analogy from former Minneapolis mayor, R. T. Rybak, digital technology is shifting the role of government in citizens’ lives from a one-way broadcast experience to that of government as aRead… Read more »