As an Organizational Development (OD) and Change Management practitioner, I often find myself having conversations with leaders where I need to address change management myths. Many leadership concerns regarding change management are common issues, though, many are perpetuated by myths. So what are some of the biggest myths about change management? Change is easy –Read… Read more »
Summer. The word conjures images of beaches, baseball and hot, humid nights. For many employees, summer is also the perfect time to take a vacation, especially if you have kids. But often times, those pesky connected devices keep adults from truly taking a break. Instead of cuddling up with a New York Times best sellerRead… Read more »
That’s me pictured above with my parents and Bill Clinton in the Oval Office. It was a Saturday morning about 20 years ago following a Presidential radio address. The “Blue Pass” I’m wearing allowed me unfettered access to the West Wing, including the White House Briefing Room where I assisted dozens of reporters. This isRead… Read more »
Public Health professionals and entities are using social media as a tool to engage millions of people around the world concerning today’s most imperative health issues. Social networks such as Facebook, Google+ (G+) and Twitter have millions of people communicating about various topics. Health organizations are using such media tools to disseminate information. “One factRead… Read more »
Recently we held a webinar with Martin Done, Service Director Communications and Marketing and Sarah Lay, Senior Digital Officer of Nottinghamshire County Council to discuss the Council’s new branding efforts and outreach to drive avoidable contact and channel shift initiatives. You can watch a replay of the webinar here. Due to an overwhelming number ofRead… Read more »
I recently returned from vacation with over 900 e-mails in my inbox. In today’s world that might make someone seem important, but a good chunk of these messages were unsolicited. Sure, I might have known the sender (or company), but I did not asked to be sent their list of upcoming events, special reports orRead… Read more »
Cities depend on the local government to keep crime at bay. But Life Run Well magazine reports, “Little Rock, AR, was inundated with complaints from residents about nuisance problems—primarily code enforcement and minor crime issues. In 2004, under the leadership of City Manager Bruce Moore, the city responded to this problem with the Criminal AbatementRead… Read more »
At a recent family event, I was asked about my position as the Digital Marketing Fellow at GovLoop. What exactly did I do at my job? To my chagrin, my mother answered for me. “She writes spam,” she said. In those three words, my mother voiced the greatest challenge in email marketing—piquing enough interest toRead… Read more »
Too frequently, small government agencies are stifled by budget cuts, lack of funding, and the fear of being stonewalled by a higher branch. Congress and the Executive branch want these agencies (and the nation) to succeed, but sometimes unforeseen challenges prevent them from achieving maximum success. Too frequently, employees at an organization are stifled byRead… Read more »
In this series of posts about feedback so far I have been talking about some external digital services. What about internal services? Surely you want some feedback on those as well? What kind of internal digital services could be relevant? Well intranets jump to mind. So does your intranet allow colleagues to leave feedback onRead… Read more »