A friend sent me a note the other day, in response to a previous post, pushing back on the topic of open data, and asking some good questions about its impact and usage; in particular one bit stood out: The trend line certainly seems towards having open, machine readable data as the default in theRead… Read more »
Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »
Poor processes equals pissed off employees! Pissed off employees equals pissed off customers and constituents. We all have things that annoy us about our job. When you spend nearly 40% of your day (or more) in the office, you’re likely to find a few things frustrating. An overwhelming 60 % of people said poor processesRead… Read more »
“I like your creativity and where this is going, but…” It doesn’t even matter what your boss says next—she’s already decided that your idea is awful. Your fate was sealed the moment she uttered ‘but.’ The praise before that dreaded conjunction does nothing to soften the blow. As the old adage goes, everything before theRead… Read more »
Governments today face serious, seemingly intractable public management issues that go to the core of effective governance and leadership. Government leaders are presented with difficult choices, but also unprecedented opportunities. The right kind of leadership approach and style can drive change in government. From budget reductions to a struggling economy, disasters to pandemics, the seeminglyRead… Read more »
If you want to know about major innovation in the public sector then look to NASA. The space agency is a crown jewel of government innovation and a global role model for groundbreaking scientific research and discovery. NASA serves as a reminder to America of what’s possible when Uncle Sam harnesses his full potential, asRead… Read more »
As the story goes, when asked by his father about who chopped down the cherry tree, George Washington said “I cannot tell a lie, I did it with my little hatchet.” While this actually did not happen, throughout his life, Washington demonstrated a strict adherence to telling the truth, especially to himself. Historical accounts tellRead… Read more »
There’s much a leader can gain from working on her listening skills: an encouraged and inspired team, an environment that fosters idea sharing, and closer relationships with colleagues and other professionals. Listening isn’t just about being polite. It’s about respect, humility, and growth. So often we treat listening like waiting for our turn up toRead… Read more »
Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »
At every level of government, citizens are working to learn more and connect, share their ideas, effect change, and improve services. And despite this growing trend of moving all conversations online, there are many government entities that are hesitant to formally endorse or launch this kind of dialogue. Common questions include: “what if the dialogueRead… Read more »