Let’s go through your typical workday. You wake up early, probably to your alarm clock or coffee maker. Maybe you catch up on news by scanning sites and blogs online or on your smartphone during your commute. If you drive, you might use certain apps like Waze to navigate through traffic. When at work youRead… Read more »
The second week of June is Email Week. To pay respect to my former “you’ve got mail” addiction, I’m focusing this week’s blog on email. I need to provide this caveat, any similarity to real person or real events is coincidental and for educational purposes only. Let’s begin. Imagine you are the sole survivor, theRead… Read more »
There is an incredible movement happening right now in civic engagement. Digital platforms are transforming the relationship between citizens and their governments. To borrow an analogy from former Minneapolis mayor, R. T. Rybak, digital technology is shifting the role of government in citizens’ lives from a one-way broadcast experience to that of government as aRead… Read more »
As an Organizational Development (OD) and Change Management practitioner, I often find myself having conversations with leaders where I need to address change management myths. Many leadership concerns regarding change management are common issues, though, many are perpetuated by myths. So what are some of the biggest myths about change management? Change is easy –Read… Read more »
Summer. The word conjures images of beaches, baseball and hot, humid nights. For many employees, summer is also the perfect time to take a vacation, especially if you have kids. But often times, those pesky connected devices keep adults from truly taking a break. Instead of cuddling up with a New York Times best sellerRead… Read more »
That’s me pictured above with my parents and Bill Clinton in the Oval Office. It was a Saturday morning about 20 years ago following a Presidential radio address. The “Blue Pass” I’m wearing allowed me unfettered access to the West Wing, including the White House Briefing Room where I assisted dozens of reporters. This isRead… Read more »
Public Health professionals and entities are using social media as a tool to engage millions of people around the world concerning today’s most imperative health issues. Social networks such as Facebook, Google+ (G+) and Twitter have millions of people communicating about various topics. Health organizations are using such media tools to disseminate information. “One factRead… Read more »
Recently we held a webinar with Martin Done, Service Director Communications and Marketing and Sarah Lay, Senior Digital Officer of Nottinghamshire County Council to discuss the Council’s new branding efforts and outreach to drive avoidable contact and channel shift initiatives. You can watch a replay of the webinar here. Due to an overwhelming number ofRead… Read more »
I recently returned from vacation with over 900 e-mails in my inbox. In today’s world that might make someone seem important, but a good chunk of these messages were unsolicited. Sure, I might have known the sender (or company), but I did not asked to be sent their list of upcoming events, special reports orRead… Read more »
Cities depend on the local government to keep crime at bay. But Life Run Well magazine reports, “Little Rock, AR, was inundated with complaints from residents about nuisance problems—primarily code enforcement and minor crime issues. In 2004, under the leadership of City Manager Bruce Moore, the city responded to this problem with the Criminal AbatementRead… Read more »