Communications

How to do Citizen Engagement Right: The Power of Email

Oftentimes, the success of a public program depends on your ability to engage the citizenry. For example, you might need to work with coastal residents to prepare for potential flood hazards. Or you might need citizen input on a local development initiative. You might even need the public’s help in reporting crime. However, successfully engagingRead… Read more »

How to do Citizen Engagement Right: The Power of Email

Oftentimes, the success of a public program depends on your ability to engage the citizenry. For example, you might need to work with coastal residents to prepare for potential flood hazards. Or you might need citizen input on a local development initiative. You might even need the public’s help in reporting crime. However, successfully engagingRead… Read more »

7 Steps to Productivity

In my last blog, I talked about how to increase everyone’s productivity by tweaking your meetings. What about making your personal time more productive? Technology helps you multitask and do more, right? Wrong. Mutitasking creates lower quality results making you less productive. Here are seven productivity tips that I have combined from inc.com, a listRead… Read more »

Houston, We Don’t Have A Problem: Space Made Safe

More than a half million pieces of space debris are orbiting the earth, at speeds up to 17,500 miles per hour. Clearly this debris is a safety concern for astronauts aboard the International Space Station, but it also threatens to damage or destroy spacecraft and critical military, intelligence, communications, weather and navigation satellites. Richard RastRead… Read more »

More than 90% of Gov IT Projects Fail – Eeek!

We don’t have to tell you about the challenges facing public sector IT – and Healthcare.gov was just one of the more visible procurement hurdles. The Public Spend Forum has published a study, “Billions in the Balance: Removing Barriers to Competition and Driving Innovation in Public Sector IT Markets,” – and the survey found thatRead… Read more »

Do Retailers Dishonor Memorial Day?

On this year’s Memorial Day let’s hope that most Americans take some time to pause, ponder and pay tribute to the heroic soldiers who died in battle serving America throughout our history. More than one million American men and women have died in military service since the Civil War, according to the U.S. Census BureauRead… Read more »

On the Frontlines of Government’s Technological Transformation

In 1975 we saw the invention of the personal computer. In 2002 the first wave of smartphones hit the market. In 2008 the federal government considered cloud computing for the first time. James Sills has been witness to it all. And for the past five years, Sills has been the chief information officer for theRead… Read more »

Want to Be Seen as Professional? 3 Important Tips

Professionalism in the workplace is a hot topic. Being a “professional” portrays various images based on your perception of its definition. So, what’s your perception? We often think of a suited-up individual with a briefcase. Professionalism is often associated with competence and skill. However, being a skilled employee is not the same as being aRead… Read more »

Text Messaging vs. Mobile Instant Messaging

/> Over the course of the last year, I have noticed a rapidly rising organizational interest amongst my clients in using “text messaging” for communications purposes; specifically for opt-in notifications. The main reasons are quite obvious: 26.3% of Canadian households have no land-line (Convergence Consulting Group, 2014) The smartphone penetration rate is now at aRead… Read more »