Shutdown, furloughs, pay cuts – oh my! Last year was basically Groundhog Day for feds, each day an endless cycle of bad news – at least, that’s what it felt like. But how bad was it, really? A new survey tries to capture the data. In the new report, “Embracing Change: CHCOs Rising to theRead… Read more »
“High-quality web content that’s useful, usable, and enjoyable is one of the greatest competitive advantages you can create for yourself online.” ― Kristina Halvorson, Content Strategy for the Web Government agencies rely on websites and other online tools with the view of informing, educating and engaging citizens. But how do we know if we’re actuallyRead… Read more »
In the virtual workplace of the future many high-performing millennials will be empowered by employers to decide when, where and how they work. These employees will be responsible for setting their own hours, as well as deciding if and when to physically commute to a traditional brick-and-mortar office. That is, assuming one still exists inRead… Read more »
In 2013 alone, there were 253 cyber breaches of major organizations and over 552 million identities were exposed. 2013: it quickly became known as the year of the Mega Breach. Earlier this week, GovLoop hosted an online training with leaders in the cybertech industry to discuss today’s cyberthreat environment. Kevin Haley, director of security responseRead… Read more »
Often when we think about government, we think of a slow, bureaucratic system that cannot adopt quickly to change. But many government organizations have fought through these stereotypes and transformed their agencies into lean and agile institutions, able to meet the complex demands of public sector service delivery. How? Transformative organizations understand that the keyRead… Read more »
I wrote last week about the more automated kinds of feedback so here are some thoughts and ideas on direct user feedback. There are a number of approaches that we have followed so far: Usability testing In March we ran two days of user testing with people who use the NAO website. Many people wouldRead… Read more »
“Now, try not to be overwhelmed by all this technology,” Joan tells new secretary Peggy Olson, showing her to a Selectric typewriter in the series opening of Mad Men. While humorous to the viewer, actual secretaries in the 1960s had a substantial learning curve when getting a new and improved typewriter. Since then, things haveRead… Read more »
“The first cut is the deepest” is a lyric from a popular Sheryl Crowe song – but it could also easily be the mantra for any employee struggling with an abusive boss. Many bosses (not mine, thankfully) like to employ the fear tactic to inspire their employees to work harder and stay on task. ButRead… Read more »
You must learn from the mistakes of others. You can’t possibly live long enough to make them all yourself. — Sam Levinson I’ve interviewed over 450 government and contractor managers over the last fifteen years as part of a business growth assessment process. Besides getting to know a lot of sincere dedicated individuals, I’ve beenRead… Read more »
On GovLoop Insights’ DorobekINSIDER: The Target hack has IT folks spooked. But what can and should be done? We talked with the new head of ISC2 Dan Waddell. You can find all of our programs online: DorobekINSIDER.com and GovLoop Insights at http://insights.govloop.com. But up front: The changing government office portent broader changes? The workplace isRead… Read more »