In 2003, I had a single-minded focus, get my drivers license. Like most 16 year olds, getting my license meant freedom, and I was ready to take any measure necessary to achieve the open road. But one thing stood in my way, the dreaded DMV. I can remember vividly waiting in line for over fourRead… Read more »
For over five years now, I’ve mentioned Patients Like Me in nearly all of my “digital engagement” related speeches. It is one of my favourite examples of big data used to improve actual lives. What is it? An online social network dedicated primarily to chronically ill patients. How does it work? Patients fill out theirRead… Read more »
It used to be the way a candidate showed he was likeable and cared about his fellow citizens. But thanks to actor Will Ferrell’s movie character, Congressman Cam Brady, candidates kissing babies became more about the baby’s “kisser.” So what else can we expect candidates to include among their campaign strategy and platform in 2014?Read… Read more »
17th Annual EXCEL TRAINING CONFERENCEEXamining Conflicts in Employment LawsAugust 12-14, 2014 San Diego, California Registration and additional information coming soon! Interested in being a presenter at EXCEL? We are seeking EEO professionals, industry consultants, professional speakers and trainers, and industry suppliers who can expand the knowledge base of attendees, presenting new twists on old ideas/practices,Read… Read more »
If you were scrolling through government publications in the wake of the Tuesday’s State of the Union, you were probably not surprised to see headlines decrying the lack of mentions of feds or government reforms in the speech. Besides a reform to contractor pay and a new focus on permitting challenges, actual government reforms wereRead… Read more »
Summary: There are five main barriers to digital engagement by organizations, their leaders, and other senior professionals. This post describes those barriers – including lack of knowledge and understanding, framing that leads to risk aversion, poor/no roadmaps, and inadequate resource allocation – as well as the factors that will help break them down. Additional insightsRead… Read more »
The Pew Internet and American Life Project recently shared their annual report on social media. The survey finds that Facebook still is the leading social networking site, but others continue to gain in popularity. One of the interesting statistics was finding out usage patterns for social media sites (see image to right). Some of theRead… Read more »
Government web portals have transformed the way that government engages with constituents. Due to advancements in the private sector, constituents are now use to conducting basic services online. Portals can become the one-stop-shops to access government services. As more and more people leverage the web to interact with government, it is now expected that governmentRead… Read more »
You may scoff, but in my opinion, very few employees are as tough and resilient as government employees. In the past year, feds have been furloughed, sequestered and had their pay frozen, and yet when the shutdown shuttered government offices for much of the month of October, most feds, caught in partisan politics, just wantedRead… Read more »
Just like water, data flows from many different places and can be difficult to control. “Information is our generation’s next natural resource,” said Ginni Rometty, IBM CEO. But using analytics to uncover, capture, and mind trends in information can help agencies lower costs, maximize limited resources, and improve overall operational efficiency. To help you understandRead… Read more »