Communications

Digital Era Success: 5 Building Blocks

Summary: The main building blocks for Digital Era success are leadership, governance, digital competencies, education and training, and change management. Each requires a unique set of considerations that differ from traditional success factors, and in some cases are unprecedented. Many Industrial Era mental models, processes and cultural values are not transferable to or effective inRead… Read more »

No Love for Gov on Presidents’ Day

As our nation observes Presidents’ Day there’s not much good news regarding how citizens view government at the national level – from Congress, to the White House, to federal agencies. This is a sobering and troubling reality, especially for feds. Presidents’ Day is supposed to be “a time of patriotic celebration and remembrance,” according toRead… Read more »

More Than Numbers, Social Media Is About Engagement – Plus Your Weekend Reads

In today’s government, social media use is less about broadcasting messages and more about engaging citizens in a new way. What does that mean? Well, it means that instead of just sending out a Tweet from your agency Twitter feed, agencies are actively searching for ways to make that broadcast into a conversation. It soundsRead… Read more »

Overcoming Challenges: Making Big Data Stick at Your Agency

There’s no denying that big data is transforming the way which government operates. There are so many different applications and needs for big data analysis. The challenge of learning to manage the volume, variety and velocity of data is not going away anytime soon. In fact, this challenge is getting harder for agencies to tackle,Read… Read more »

Is There A Secret Sauce To Innovation?

What is the recipe for a perfect innovator or an innovative city? One dash idea. Two cups execution? Three cups metrics? Four cups risk? Creating the perfect recipe for innovation might be impossible. But the City of Denver has been working hard to create a culture of innovation and execution. Frank Daidone is the ChiefRead… Read more »

Throwback Thursday: What Employers Can Learn From the Principles of Olympism

Originally Posted by Mark Stelzner on August 11, 2008 at 6:57pm In watching coverage of the games last evening, my wife and I were discussing the overwhelming complexity involved in managing and deploying the Olympics. With so many nations each carrying such unique agendas and goals, what overarching principles are applied to such a multifacetedRead… Read more »

The New Digital Divide: Thoughts for Leaders and Laggards

Summary: The digital divide has increasingly become about knowledge and adoption of new technologies rather than access. Which side of the divide are you on – are you a leader or a laggard? This post offers insights into the factors contributing to the growing chasm between those who have embraced and leveraged new technologies andRead… Read more »

New Campaign Seeks to Improve Public Perception of Feds

It’s no secret the federal workforce has been treated like a punching bag for too long. Public animosity towards government is one factor contributing to low morale among feds. Poor morale may lead to decreased productivity and increased indifference to mission-related work. Other detrimental repercussions associated with low morale include employee disengagement and absenteeism. NowRead… Read more »