Communications

National Assoc. of Government Communicators survey on the use of digital communications in North America

https://adobeformscentral.com/?f=o5PBpg3DFdAAfRRtvkfgUA# Do you communicate either outside or inside your government agency using digital media as a tool? If so, we request your participation in a North America-wide survey on how government departments and agencies are increasingly transparent using digital communications. The National Association of Government Communicators, FedInsider and Adobe are conducting a study on digitalRead… Read more »

Guarding against the Grinch: How NORAD’s Santa Tracker helps Santa– and NORAD’s image

This time of year, there are two critical questions all good North American citizens are asking themselves: Why does the North American Aerospace Defense Command (NORAD) help track Santa—call sign “Big Red One”– every year on Christmas Eve? How does NORAD guard against the Grinch, Jack Frost and the Abominable Snowman to keep Santa safeRead… Read more »

You Clicked – See the top DorobekINSIDER Posts from 2013

The end of the year means two things: setting unrealistic New Year’s resolutions and endless retrospectives. While we can’t force you to put down the cake and pick up a carrot, we can help you do your job better by highlighting some of the biggest and best innovations to come out of government in theRead… Read more »

The Intentional Stack: Technology Choices in Civic Projects

An oft-discussed subject in the civic tech world is the cavernous divide in the underlying technologies used by the private tech sector as opposed to those used by government entities. Some stylized examples: open source vs. proprietary; Ruby on Rails vs. .NET; cloud services like Heroku or Amazon Web Services vs. in-house server hosting; Unix-yRead… Read more »

Tell Us: What’s on Your Organization’s IT Resolutions List for 2014?

Can you believe that it’s already that time of the year when we all start reflecting on the past year, and begin to look forward to 2014? Who knows where the time goes, but things certainly are moving fast. As we look to 2014, what are some things that should be on your IT resolutionsRead… Read more »

Nelson Mandela: His Legacy to Democracy

We recently read an inspiring piece from the Kettering Foundation, an NCDD member organization, that we hope you will take a moment to read. It is a heartfelt tribute to the amazing legacy of the late Nelson Mandela, written by KF Interntional Resident and graduate student at the the University of the Witwatersrand in SouthRead… Read more »

The First Rule of the Government Customer Service Game: Steal the Citizen’s Playbook

Is Denver Broncos quarterback Peyton Manning excellent because he has natural talent or because he works hard? While the answer is probably a bit of both, the truth is that Manning just works smarter. Consider this excerpt from an article that illustrates Manning’s game preparation: Most great quarterbacks are remembered for how they play theRead… Read more »