Communications

When projects go wrong – now what?

In a House Oversight Committee Hearing on the Affordable Care Act website, Chairman Darrell Issa pressed Todd Park, Chief Technology Officer in the White House’s Office of Science and Technology Policy, on just how many simultaneous users could have been handled by the website on the day of its launch. The hearing was just theRead… Read more »

When the World Stopped Listening…

You wouldn’t think that not listening to someone could change the world, but it did. In fact, not paying attention almost destroyed it completely. Yet, in the near future, making personal contact or socializing without sanction would be a capital crime punishable by deletion. Ironically, it would be breaking that law that also saved theRead… Read more »

Twitter for Rookies: Simple Guidance for Getting Started

Summary: Still not certain whether you should take the Twitter plunge? The best way to determine its value is to give it a try. Focusing on using Twitter professionally rather than personally – including staying current with local, national, and global news – this “Twitter for Rookies” post offers simple best practice suggestions for settingRead… Read more »

It’s Finally Here: The Citizen Engagement Tool Congress Has Been Waiting For

Here on GovLoop we’ve written and shared stories of how GIS has transformed executive level agencies. Yet, GIS is being used in more than just executive agencies. The legislative branch has also caught on to the power of GIS. Tim Petty, Deputy Legislative Director for Senator James Risch (R – Idaho), shared several examples ofRead… Read more »

Marketing Isn’t a Bad Word

Reading Alan Pentz‘s recent blog post about the federal government and social media got me thinking about the federal government and marketing, in general. The government tends to shy away of the idea of “marketing” because it equates it with selling a product but marketing is about more than hawking wares. Marketing is also aboutRead… Read more »

How to make performance management work

Back in 2010, Congress passed the Government Performance and Results Act (GPRA). The goal was simple, strengthen performance management in agencies. That sounds simple, but in the government culture it is hard to focus on outcomes over results. Grant Thorton and the Partnership for Public Service teamed up to the look at the effects ofRead… Read more »

Google’s Innovation for the Nation Virtual Summit

Known as the country’s record keeper (and my favorite place to bring D.C. visitors) the U.S. National Archives Records Administration (NARA) protects and provides public access to more than 10 billion pages of textual records, maps, photographs, videos and more than 133 terabytes of electronic records. Needless to say, that is a lot of informationRead… Read more »