Communications

Federal Hybrid Work Environments Require a New Approach for Secure Collaboration

While the movement for the federal workforce to return to office continues, agencies must have a collaboration infrastructure that is flexible, scalable, interoperating, resilient and secure to ensure strategic mission readiness.

Five Ways to Make Your Forms Accessible to Everyone

It’s essential for governments to do everything they can to make their forms as accessible as possible, as they are critical gateways to public services.

Use ‘Journey Maps’ to Understand and Improve People’s Interactions with Public Services

Journey mapping is a simple yet powerful way to explore the experiences people have with your services and generate insights on how you can improve them.