Yesterday I had the opportunity to catch up with John Miri, the former Deputy to the State CTO for Texas, following his presentation at Sitecore’s Digital Citizen Engagement event in Canberra. John is also presenting in Melbourne today, and in Perth next week. The first thing that struck me about John is how different heRead… Read more »
A couple of weeks ago Kent Aitken shared a post by Tim Sanders on CPSRenewal titled Expect Nothing in Return. It got me thinking about my own interactions I have on-line and what my expectations are about them. The author indicates we are “socialized to thinking that networking is an exchange of value.” I thinkRead… Read more »
Summary: We often refer to social media as “new tools for doing old things.” In fact, it was the tagline for The Denovati Group’s predecessor, Social Media in Organizations (SMinOrgs). Like many simply stated ideas, it can be subject to (mis)interpretation, including equating the idea with “old wine in new bottles.” This post explains theRead… Read more »
Often times the biggest problem with government bureaucracy is the inability to keep things simple. Something as simple as a street sign can be made a nightmare by some bureaucrat. Check out this school zone traffic sign as an example, which I wrote about in a previous post. Try to make sense when the speedRead… Read more »
In an exciting and useful development, GitHub, the world’s best known portal for collaborative software development, has launched a portal illustrating how governments and citizens have worked together to deliver better outcomes. Now live at government.github.com the portal provides some great examples of GitHub projects that have saved government money and time and delivered betterRead… Read more »
NASA recently picked 770 proposals for space exploration hardware and applications from 9,147 participants in an April competition, GCN reported Wednesday. The space agency conducted the event across 48 countries for two days and developers built software, hardware, visualization, mobile applications and web tools, which the agency says will help further its existing programs, accordingRead… Read more »
As GovLoop has reported, customer service is essential to the agency of the future. Fortunately, advances in technology are allowing agencies to excel in delivering customer service. For example, social media allows customers to engage directly with organizations while analytics allows companies to learn how to serve their clients. In public and private agencies realRead… Read more »
Governance has always been sort of a hot button issue. Now more than ever organizations are really trying to figure out how to get the right mix of governance that enables them to have repeatable processes to understand what’s working, what’s not, and drive repeatable performance. I’ve always believed that good governance starts with anRead… Read more »
The U.S. Army Corps of Engineers will close its regulatory offices because of the federal shutdown. Due to the closures, the regulatory offices are unable to look at individual permit applications, pre-construction notifications for nationwide permit or regional general permit authorizations or requests for jurisdictional determinations. The nationwide permit containing pre-construction notifications must wait 45Read… Read more »
This month is cybersecurity month, and GovLoop has a variety of guides, trainings and resources for you to improve your agencies cybersecurity efforts. Last month, GovLoop released the guide, Winning the Cybersecurity Battle, as part of our Agency of the Future series. Today, I wanted to take a moment to talk through some of theRead… Read more »