Summary: Many people are critical of the notion of social media experts, falsely claiming they don’t exist – and by extension implying they aren’t necessary. These criticisms, combined with the pervasiveness, low cost, and relative ease of use of social technologies, lead many people to assume (also falsely) that DIY and “give it to theRead… Read more »
After moving to a new state, I recently visited the DMV to apply for my new license. I arrived at the DMV when it opened at 8AM on a Saturday. There was already a line out the door, and 2.5 hours later, I was all set and ready to head home to enjoy the restRead… Read more »
How do you get your message through the wild west that is currently digital communication? Think about it, TV and Radio news bulletins have been replaced by text-messaging, Twitter, blogs, Facebook and Google+ updates. There are millions if not billions of tweets and facebook posts alone, so it is almost impossible to break through theRead… Read more »
As more government agencies move to self-service and eliminate paper based transactions, agencies must place an emphasis of preventing waste, fraud and abuse. These efforts come when agencies are required to deliver increased services, at lower costs. In a time when the economy is slowly climbing out of a recession, increased pressures have been placedRead… Read more »
On GovLoop Insights’ DorobekINSIDER: It has been 17 years since the federal government last faced a partial shutdown. Every shutdown is different. The politics that cause them are different. But there are lessons to be learned from past shutdowns. We get insights from three former OPM directors. Your Shutdown Reader: GovLoop: When Will the GovRead… Read more »
It has been 17 years since the federal government last faced a partial shutdown. 9/11 changed the government, leaving federal employees, citizens and even government decision-makers confused about what a shutdown would mean. Every shutdown is different. The politics that cause them are different. Because of technology and structural overhauls, the way the government functionsRead… Read more »
How can agencies enable holistic and individualized care to citizens? This is the crux of the issue for improving social programs in the public sector. In today’s world, there are a variety of issues that come into play when providing social programs to those in need. It’s beyond just looking at lifestyle choices, social determinantsRead… Read more »
Earlier today our fellow government communicators in the nation states of South Eastern Europe established the first not-for-profit professional association in the region dedicated to advancing the government communications profession. The South Eastern Europe Public Sector Communication Association (SEECOM) will formalize the international partnership among senior public sector communicators that began at the South EasternRead… Read more »
Consider the implication of this idea… What if I were to follow you with a camera crew 24 hours a day, 7 days a week for the next 100 days while you went for your goals? Most likely 3 things would happen… 1. You would START doing the things you say you need to do.Read… Read more »
Score a victory for free speech on social media. In case you missed it, the U.S. Fourth Circuit Court of Appeals in Richmond recently overturned a lower court decision in a closely watched lawsuit involving First Amendment protections on social media (Bland v. Roberts 12-1671). The suit centered on state employees of a sheriff’s officeRead… Read more »