Communications

The Social Media ROI Challenge: Are We Making Progress?

(August 28, 2013) This post addresses the social media ROI (return on investment) question, focusing in particular on whether we’re making progress in terms of the challenges put forth by organizational leaders and other experienced professionals who have been resisting increased digital engagement. Playing off the ROI acronym, it provides alternatives for interpreting the ROIRead… Read more »

Accountability Watch

I would like to see a proliferation of sites like VA Accountability across federal, state and local government agencies. The concept could be extended to include information (names, dates, summaries) about EEO complaints, grievances, and other administrative information exposing corrupt management to the world. This gets to the heart of corruption in government that isRead… Read more »

Select the right federal agency

“The choice is yours.” – W. Clement Stone Even in these hard economic times, some agencies are steadily growing and expanding. What does that mean for you? In a word, opportunity. Others agencies, such as mine are streamlining operations. But even with that there is still opportunity for promotions. So in your pursuit to landRead… Read more »

Meet the gov guru who reinvented websites #engagement – Plus your weekend reads

Martha Dorris has been a driving force behind the use of technology to help citizens more easily and quickly obtain government services and information, whether the contact comes through a website, email, telephone call or social media. At GSA, she created the agency’s two federal Web platforms — USA.gov and its Spanish-language counterpart, GobiernoUSA.gov. InRead… Read more »

The Evolution of Boxer Advisors

Boxer Advisors is constantly evolving to better serve our clients as a strategic thinking partner. Let me tell you about a few of our latest upgrades. First is our new corporate phone number, 301-896-9714. Please feel free to get in touch with me and my team—we want to know, where is your organization going andRead… Read more »

Get off the bench – hiring is not a spectator sport

Hiring the right person for the right job matters more than ever in government because tight budgets are making resources scarce. So how do you hire the best and the brightest on your first try? Tim McManus is the Vice President for Leadership and Education at the Partnership for Public Service. He told Chris DorobekRead… Read more »