Written by Stacia Aylward and Stephanie Spence Diamond The Zelos team recently had the immense pleasure of collaborating with Steve Ressler, Founder and President of GovLoop, in executing his vision to engage participants in an energetic way at the 2013 Next Generation of Government Summit. Steve said something like, “let’s have something in the hallwayRead… Read more »
Turns out Stephen Colbert may have been on to something when he coined the term “truthiness.” According to a recent study by U.K. market research group Ipsos Mori that compared British citizens’ perceptions of statistical facts to the actual numbers, most people have a pretty skewed idea of the truth. As this article by TheRead… Read more »
Customer service is a core function of government, yet 60 percent of government executives describe citizens’ attitudes toward government as “frustrated,” according to a recent Government Business Council survey. One way to improve the reputation of your organization is to empower frontline employees so they can provide better customer service. Excellent customer service is aRead… Read more »
Foot-and-mouth disease is an infectious and sometimes fatal viral disease that affects cloven-hoofed animals, including domestic and wild bovids. The virus causes a high fever for two or three days, followed by blisters inside the mouth and on the feet that may rupture and cause lameness. Although the disease is not contagious to humans, itRead… Read more »
That would be 50 million plus who would understand how to lower greenhouse gas emissions! WOW! Once their families and friends know what they can specifically do in daily life practices and in their offices. So let’s ask ourselves, what if 50 million people in the US actually change their consumption behavior? What if lightsRead… Read more »
I had a really interesting meeting with a marketing manager at Troux Technologies the other day and I’d like to share a bit from it. It really highlighted how much marketing and sales has evolved over even just the past few years. If you read some of the books that are out there like, ToRead… Read more »
The following cat videos were posted on the official Social Security Youtube page as well as placed Skip Ads on Youtube to encourage retiring online through our new website. The SSA website redesign is seen in the video as well. All cats and voice over talent were volunteer in an effort to save money. FromRead… Read more »
These days libraries aren’t just repositories for thousands of books, they have adapted with the times. “Local government was the sector hit hardest by the recession, because they depend heavily on property taxes. Librarians are adapting to what is a new fiscal reality. One of the areas that libraries have been very aggressive in, isRead… Read more »
At the risk of inspiring unresolvable semantic discussions, this post offers seven examples of digital terminology that should probably be replaced and/or removed from the lexicon and suggests both existing and new alternative terminology to use instead. It also includes some of the dialogue that followed its original publication on the former blog. What otherRead… Read more »
Ah…the department picnic. Fond memories of fried chicken, hard dry burgers, 15 varieties of potato salad, a dish with melted marshmallows on top, a mystery casserole, and some wrinkled burned hotdogs. And lots of employees with their families. Sometimes leaders are reluctant to attend this traditional summer event (also the holiday party close to theRead… Read more »