Communications

Performance Review 101 – How to get real results

We are rapidly approaching the end of the fiscal year and that means one thing for employees: performance review time. Ugh, the dreaded performance review, they are the bane of existence for employees and managers alike. But there are ways to make performance reviews less painful for everyone involved. Tom Fox is the Vice PresidentRead… Read more »

More Transparency Needed for Federal Communicators to Build Public Trust

As a federal communicator, are you able to share as much information and data with the public as needed, or is real transparency just the latest buzzword? Do you often run into antiquated bureaucratic stonewalls and other internal obstacles when trying to foster greater transparency and open government? If so, this is likely problematic notRead… Read more »

Leveraging the power of the crowd – It’s not a mob mentality

Crowdsourcing is one of those words that means different things to different people. For our purposes, Daren Brabham defines it as, “Crowdsourcing it an online distributed problem solving and production model that uses the power of online communities to meet organizational needs.” Brabham is an Assistant Professor at the Annenberg School of Communication and JournalismRead… Read more »

Leveraging performance metrics for your community

I’ve recently been talking to the group, ACT for Alexandria, based in Alexandria, Virginia about a project they’ve been working on called the Community Indicators Project. This concept is essentially the idea that community stakeholders should have a set of performance metrics, indicators, and dashboards that help the community have a conversation about itself. CoveringRead… Read more »

Snap – Why Instagram Matters in Gov

A few months back we talked to IBM’s Gadi Ben-Yehuda about the business case for Pinterest in government. We discovered Pinterest offered a new way for agencies to showcase their mission. Now GSA has approved terms of service for government to Instagram. So what’s the big deal? Ben-Yehuda is the innovation and social media directorRead… Read more »

GovLoop Research Digest: 3 Resources Highlight Changes Coming to Government Service Delivery

Last week we gave you all a quick mobile GovLoop research digest. This week I am going to share three GovLoop resources that show the way in which government delivers services and operates is in the midst of a transformation. Be sure to take a look at and share the resources below, they are designedRead… Read more »

Can Any Government Official From Missouri Confirm this?

Missouri has no illegal aliens? A colleague sent this to me and I am skeptical this is true. Missouri’s approach to the problem of illegal immigration appears to be more advanced, sophisticated, strict and effective than anything to date in Arizona. So, why doesn’t Missouri receive attention? Answer: There are no illegal’s in Missouri toRead… Read more »

Your Leadership Tribe

Everyone has a tribe – family and friends, other people with whom you have a relationship. This tribe is primarily involved with you in social, support, and general activities. People you’ve invited (or inherited) to participate in your life. Taking it to a higher level, Seth Godin wrote about tribes, seeing them as the confluenceRead… Read more »

Reducing crime by 35%, how one Sammies Finalist made it happen – Plus your weekend reads!

Violent crime rates on Indian reservations are twice as high as the national crime rate. Charles Addington, the associate director for field operations from the Bureau of Indian Affairs, was tasked with coming up with a solution to reduce crime on reservations by 5%. Addington’s data driven approach to policing was so successful, that violentRead… Read more »