Several years back Waterloo, Ontario, Canada, started discussing the installation of a light rail transit system. Snapsort, a tech company based on that community, supported that proposal and came up with this infographic to help educate people about light rail transit. It’s a good example of how agencies can use infographics to educate the publicRead… Read more »
Email changed the way we work, you simply can’t argue that fact. As a 26 year old professional, I have never worked at a company without email. Even in high school our boss sent out the weekly schedule via email. Email is ingrained in how we work. Now 10 years later, email is so muchRead… Read more »
I’ve been reading a pretty good book called Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success and there’s a ton of great ideas in it. I think anyone who is involved in performance management or measuring the success of specific activities in an organization should read this. It has a lotRead… Read more »
How exactly do you bring Silicon Valley innovation to government? “You have to give a damn about other people. You can make a difference no matter what sector of the economy you are in. My goal is to use tech to help solve the big human challenges,” said Ryan Allis. Ryan Allis was the co-founderRead… Read more »
The Denovati Social Media Quiz (SMQ) has been one of the most popular SMART Resources we have created. Now approaching its fifth year of use, the third version generally represents the universe of social media sites and tools and can be used to quickly capture people’s knowledge and experience. This post provides an overview andRead… Read more »
I’m fascinated by the fact that cloud computing has become ubiquitous in our lives – and that most of us don’t even realize when we’re benefiting from cloud technology. For instance, we’re using the cloud when we search Amazon, use an app on our phone, or watch a movie on Netflix. In many ways, thisRead… Read more »
There is a misperception that government is broken. This may not actually tell the whole story – more than likely, the public now expects more than ever from its government, and loses confidence when we fail to meet the ever-changing bar. Government projects now span across agencies, and we are becoming more integrated into people’sRead… Read more »
I admit it. I get a little bit cranky when people say things like forms processing or document management. Not because I don’t think there’s a reason to have tools to help facilitate those types of activities but because I think by focusing on the processing of forms, you take away the focus on theRead… Read more »
One of my favorite projects was 3½ months as the general manager of a country club while a search was under way for a new GM. My goal was to improve the performance of the dining and grill rooms, increase diner volume, and grow revenue from this area of the club. To record sales, eachRead… Read more »
In case you missed it, July 26 marked the 23rd anniversary of the landmark Americans with Disabilities Act (ADA). The groundbreaking statute was signed into law by President George H.W. Bush in 1990 (pictured above). Since then, the ADA has been instrumental in securing justice and equal opportunity for people with disabilities in all facetsRead… Read more »