I was thinking the other day about how much of our lives really revolve around assessments. Almost from your first days in schools, you’re being assessed. I have a daughter that is in kindergarten and one of the first in depth meetings that I had with her teacher was about an assessment of her. WeRead… Read more »
It was the the tweet heard around the country: “CAPTURED!!! The hunt is over. The search is done. The terror is over. And justice has won. Suspect in custody” The first official announcement that law enforcement agencies had concluded their manhunt for Boston Marathon bombing suspect Dzhokhar Tsarnaev didn’t come at a press conference. ItRead… Read more »
Well, does your business or agency suck? I doubt you’ve asked yourself this question before in quite such a direct manner. This might sound harsh, and maybe it is. Lousy customer service, poor innovation, and bad leadership all contribute to terrible organizational culture- those things all impact your performance and how successful your business is.Read… Read more »
Almost broke my cardinal rule this morning. I started to make a list of all the people I should email. While email is an awesome tool and convenience in the modern world, I’ve mentioned before that it’s very tempting to use because it’s easier than making a phone call sometimes. On the flip side youRead… Read more »
There’s a descriptive term which could result in more accurate communications: fixin’. You are fixin’ when you are not yet doing, are not yet planning to do, are not yet getting ready to do…you are almost ready to get ready to do something. A classic example is when a family gathering is winding down. DepartingRead… Read more »
There is no shortage of links I keep in my bookmarks, but here are the webpages I use on a daily basis. If you work with a GSA Contract, or are thinking about getting one, then these are all very helpful links to have. Learning the ins-and-outs of each webpage will pay-off in the end.Read… Read more »
GovLoop recently release our new Citizen Engagement Guide which examines key touch points between government and citizens and how to optimize them for maximum impact. The following is a excerpt from the guide: How can other agencies learn from the IRS’ success with the IRS2Go app? Below are seven lessons they have learned over theRead… Read more »
Texas Department of Transportation’s anti-littering campaign celebrates twenty-five years of success We have all heard the phrase “Don’t Mess with Texas,” but very few people outside of Texas know its origins. In 1985, the Texas Department of Transportation introduced the slogan as part of a statewide advertising campaign to reduce littering on Texas roadways. Twenty-fiveRead… Read more »
So I got into work this morning and I felt a little weird. I realized it was because when I walked in, I really felt on top of everything. I think some of it has to do with something that seems really simple. That is, when I came in my desk was completely clear andRead… Read more »
Did anyone else notice that Flickr’s redesign propelled it in the direction of looking exactly like Facebook would look if images were the only content type? I am not denying that Marissa Mayer has brought an incredible amount of fresh ideas and new strategies to reinvigorate Yahoo and at the very least to keep itRead… Read more »