Communications

The Phone and Work

Back in the old days – the receptionist would tell a visitor: Oh, he’s not busy – he’s on the phone! ‘Doing business’ then was meeting with others, writing correspondence, or compiling proposals and reports. Early on, the phone was more novelty than tool – it was seen by many as personal entertainment with aRead… Read more »

3 Keys to Successful Media Relations for Federal Communicators

NOTE: This post is sponsored by the Federal Communicators Network (FCN) Many feds are not fond of the press. In nightmares, feds worry about the programs they steward ending up “on the front page of the Washington Post,” with program weaknesses perhaps magnified by inaccurate reporting. However, as a government communicator it may be yourRead… Read more »

GovLoop & Esri Meet Up In Review: Story Maps

Last week, GovLoop and Esri hosted a GIS meet up, GovLoop & Esri MeetUp: Story Maps, the presentations featured Chris Liedel, President of Smithsonian Ventures and Lee Bock and Stephen Sylvia, who provided insights on how to leverage Story Maps templates. Post Highlights Be sure to view GovLoop’s recent interview with Esri President Jack DangermondRead… Read more »

How DOD Evolved Its Leadership Model, Agility with General Stanley McChrystal – Plus Your Weekend Reads

In order to be a great leader you have to be agile and open. Those are two things that don’t lend themselves naturally to the Defense Department. The DoD is known for it’s hierarchical culture, but that is changing, because the nature of war is changing. Now the DOD is facing opponents without borders orRead… Read more »

Tips for Posting Accessible Twitter Content for Compliance with Section 508

If your department or agency isn’t already on Twitter, you may be considering how and whether to get started. If you’re new to the Twitterverse, it can be a bit intimidating, particularly when navigating Section 508 accessibility concerns for people with disabilities. In a recent issue of The Public Manager, web and social media coordinatorRead… Read more »

Connecting to Citizens by Email: Finding the “Engagement Upsell” Opportunity

As part of GovLoop’s most recent guide entitled, “Innovating at the Point of Citizen Engagement: Making Every Moment Count,” I interviewed Scott Burns, CEO and co-Founder of GovDelivery (the #1 provider of technology solutions that make it easy for the public sector to expand digital communication with the public). The guide includes an excerpt ofRead… Read more »

Enabling Citizens to Build Strong Communities More Efficiently

As part of GovLoop’s most recent guide entitled, “Innovating at the Point of Citizen Engagement: Making Every Moment Count,” I interviewed Maury Blackman, President and CEO of Accela, which powers thousands of services and millions of transactions for more than 500 public agencies worldwide, enabling governments to connect with citizens and streamline processes related toRead… Read more »

Government Innovators- Learn How They Do It

In a time of sequestration and budget cuts innovation is the name of the game. All across government we are seeing “government innovators” pop up. People who are disrupting bureaucracy, collaborating, using new technology such as social media, and transforming how government operates. But how are they doing this and how can you replicate itRead… Read more »