If your department or agency isn’t already on Twitter, you may be considering how and whether to get started. If you’re new to the Twitterverse, it can be a bit intimidating, particularly when navigating Section 508 accessibility concerns for people with disabilities. In a recent issue of The Public Manager, web and social media coordinatorRead… Read more »
As part of GovLoop’s most recent guide entitled, “Innovating at the Point of Citizen Engagement: Making Every Moment Count,” I interviewed Scott Burns, CEO and co-Founder of GovDelivery (the #1 provider of technology solutions that make it easy for the public sector to expand digital communication with the public). The guide includes an excerpt ofRead… Read more »
As part of GovLoop’s most recent guide entitled, “Innovating at the Point of Citizen Engagement: Making Every Moment Count,” I interviewed Maury Blackman, President and CEO of Accela, which powers thousands of services and millions of transactions for more than 500 public agencies worldwide, enabling governments to connect with citizens and streamline processes related toRead… Read more »
At some point or another, most of us have had to present to a group, whether that it’s a small group of 4 people or 250+ people in a large audience type setting. Even when it’s one of the smaller groups of people, there’s a lot of stress associated with speaking in front of people.Read… Read more »
In a time of sequestration and budget cuts innovation is the name of the game. All across government we are seeing “government innovators” pop up. People who are disrupting bureaucracy, collaborating, using new technology such as social media, and transforming how government operates. But how are they doing this and how can you replicate itRead… Read more »
I think the best ten minutes I spent this morning were ten minutes that were basically wasted. I’ll never send the email I crafted in that time and it’s probably for the best but it certainly felt good writing it. So today’s unsent email happened because of a project we’ve been developing lately. We’ve beenRead… Read more »
A couple of years ago it seemed you couldn’t talk about government without thinking about dashboards. They were everywhere. But then the fad started to fade. But now with the emergence of big data and data analytics, dashboards are making a resurgence. Rick Hartman is the COO and Co-Founder of OhMyGov. Hartman and John SalamoneRead… Read more »
In order for an agency to be innovative you have to empower your employees and leave room for failure. So which agencies are doing that effectively? Dan Helfrich is a Principal at Deloitte Consulting. The Partnership for Public Service and Deloitte’s new Best Places to Work in the Federal Government analysis found that the vastRead… Read more »
While I still enjoy books and love going to the library, I have come to favor using the Internet when researching a specific subject. Not only is it easy to find and collect and organize information, but the social media side of it allows me to also get the pulse of the public on thatRead… Read more »
This weekend, my friend sent me the video below. Can keep the post quick, but the video really hit home for me. If you know anyone graduating from college, make sure you send them the video to watch. Although it’s geared for recent graduates, the message of the power to make a conscious choice toRead… Read more »