The federal government has long encouraged use of small businesses and is making a greater effort to incorporate racial equity in that endeavor. But there can be challenges when small businesses team up with large firms to deliver on a contract. Here are tips to make the partnerships work better.
We can compare our view of life to a camera lens. What can we do to expand that lens and re-assess our view of what’s really going on?
Transformational workforce expert Mika Cross has a few tips for building meaningful employee relationships on “Management Minutes with Mika.”
Thought leaders are well-known experts and innovators in a particular subject, whom people turn to for insights and ideas. There’s a path to becoming an authentic, truly helpful thought leader.
Being and feeling prepared helps us feel in control and more effective. You increase your impact when you’ve thought about what you want to say and have ready answers to these four simple yet crucial questions.
While it feels uncomfortable to use the term “customer” for those seeking mental and emotional health care, the public sector customer experience lessons remain valid, and should be implemented in suicide prevention program design.
With effective long-term software, hardware and policies in place, organizations can thrive in the hybrid-optimized future.
Using complicated language makes it difficult for agencies to communicate effectively with the people they serve, and creates barriers to equity. New federal legislation, however, would require agencies to use plain and clear wording.
Casual chit-chat is easy; true conversations that tackle sensitive subjects are more difficult and can even affect workplace collaboration if they’re not handled properly. It’s essential that your agency’s employees are able to have high-quality conversations that leave everyone feeling heard – not hurt. With many agencies gravitating toward a hybrid workplace, it’s even moreRead… Read more »
Emotional intelligence can support better outcomes and experiences when giving and receiving feedback, working under a deadline, not having enough resources, and navigating change. Let’s take a closer look at how strengthening each one could benefit workplace relationships and performance.