Free Webinar: Teamwork on the Fly Want to learn how to work effectively as a team, even if your members are spread across the state, country, or even the globe? MB&A Academy Instructor Scott Ross explains how you can build effective teams, quickly, when traditional team building is not an option. These principles work equallyRead… Read more »
Two months ago I became a father. As such, I’ve had to navigate a number of government entities in order to get services for my son. As such, it made me think more about what is great customer service in government. Which after doing some research, I found this great article on Maslow’s Hierarchy ofRead… Read more »
Today, technology is a critical component to transform and modernize government to truly create a 21st century government. For our year-end report, the GovLoop team set out to explore what technology trends shaped 2012 to help agencies meet organizational goals. The report also includes best practices, case studies, and identifies which trends will shape governmentRead… Read more »
Last week, GovLoop and YGL hosted a half day training event for up and coming government leaders, who heard from experts on the topics of career management, leadership, communications, and more. One of the sessions, titled “Become a Brilliant Communicator” provided tips on communicating via email and telephone, giving and receiving feedback, and holding successfulRead… Read more »
“Remember that a person’s name is to that person the sweetest and most important sound in any language.” – Dale Carnegie Government employees spent a lot of time in meetings. Stepping up your game at these meetings is not hard. When you do, it can have a positive effect on your career and can makeRead… Read more »
We talk about social media and citizen engagement all the time, but some agencies CIOs are doing better than others. MeriTalk ranked the federal CIOs in terms on online social media savviness. Here are the results: Federal Computer Week reports MeriTalk assigned the CIOs points based on Facebook use, LinkedIn connections, tweets, followers and Follower-to-FollowRead… Read more »
Washington Redskins rookie quarterback Robert Griffin III, better known as RGIII, has electrified fans by his exciting style of play and poise under pressure. At just 22 years old, the young gun has reinvigorated Redskins fans and inspired his coaches and teammates. So how did he do it? And what RG III leadership lessons canRead… Read more »
On the DorobekINSIDER this week: Training the Next Generation of Government Contractors— Right now 1/3 of the federal acquisition workforce has under 5 years of experience on the job. But the University of Maryland is trying to ease the knowledge gap by launching a new program to train acquisition experts. We got the inside trackRead… Read more »
‘Tis the season for Secret Santas, white elephant gifts, and good will toward men and women. But if you’re a federal employee, there’s a strict list of who it would be naughty to get a present from or give a present to. John Mahoney is partner and chair of the federal sector at Tully RinckeyRead… Read more »
“Keep the Change.” This was the tag line of Bank of America’s 2005 initiative to get their clients to save more. Here’s the story behind the phrase: Bank of America approached IDEO, a global design consultancy firm, with the problem of how to entice more people to open accounts. IDEO conducted observations across the countryRead… Read more »