Communications

The Artist

As a young boy I lived with my family in Cuba, where my father was stationed. We lived in a village near the Guantanamo Bay Naval Base, and I played with the neighborhood kids or fished off the back deck of the house (when I wasn’t in school). I have a vivid memory of aRead… Read more »

Big Data for Workforce Diversity & EEO

Last week the U.S. Census Bureau released the long-awaited data rich Census 2010 EEO Tabulation. This is the closest thing to Big Data available for workforce diversity and equal employment opportunity (EEO). The tabulation is the most comprehensive and unique tool of its kind in assessing EEO nationwide based on a broad range of acuteRead… Read more »

Miguelito

I’m not sure who got more out of our time together, Miguelito, my employees, or me. He was nine when I met him. Both of his parents were serious alcoholics. I was stationed overseas and living by myself in a modest two bedroom concrete house in the mountains. Miguelito (Spanish for “Little Michael”), like theRead… Read more »

Best Practices for Managing a Social Media Crisis: Requesting Social Media Panelists for a December 13 ACT-IAC Meeting

Hi All, We are looking for a couple of Social Media experts (working for a Federal Agency), for a panel that will be held on December 13, 2012. Here are some of the details: Title ACT IAC Human Capital SIG Monthly Meeting Location ICF International, 1725 Eye Street, NW, 1st Floor Conference Room Start TimeRead… Read more »

Set Your New Social Media Manager Up For Success

You wouldn’t hire Jonathan Ive and put him in a cubicle with an underpowered Lenovo laptop, would you? You wouldn’t sign Peyton Manning to run the triple-option offense, would you? You wouldn’t hire Tony Stark but tell him he’s not allowed using your tools, would you? Then why do organizations continue to hire social mediaRead… Read more »

How to Implement Visual Management

Friends: I thought you might be interested in my latest article on visual management: Visual Management is a system of management that uses all of your available space to send a consistent, whole-brained message which focuses on accomplishing your mission and achieving your goals. At the same time, it will help you engage and motivateRead… Read more »

America’s Other Army – Who Are They and What Do They Do?

“If you look up the word Army in the dictionary is a group of people. You don’t have to carry weapons to be an army. So a group of 13,000 people in the US Foreign Service in 275 embassies and consulates around the world is an army,” said Nicholas Kralev. Kralev is the author ofRead… Read more »

Organization Charts – Threat Or Menace?

One of the first things I do when starting on a new consulting project is to ask to see the client’s internal organization charts. I’m aware of their limitations. Organizations differ greatly in how well they manage and use organization charts. Some provide a recent PowerPoint slide made by one of the senior executives. It’sRead… Read more »

Is Social Media the Ultimate Experiment in Big Data? Especially In Disasters?

When Superstorm Sandy hit the eastern seaboard earlier this month more than 20 million people took to twitter to show their support, air grievances and ask for help. Click here for our conversation with Kate Starbird about the social media response. But Sandy wasn’t the first natural disaster to create a social media storm. AndRead… Read more »