I work in digital communications. In the public sector. If there’s one obsession both disciplines share, it’s the quest for ‘engagement’. It’s often said about digital engagement that ‘we’ (organisations) need to go where people go. What that actually means to me isn’t ‘the people use Facebook so we’ll use Facebook and build a pageRead… Read more »
Recently for Blog Action Day, the topic revolved around the Power of We and how the continued interaction and connectivity between hundreds and thousands of people can change the world. Not surprisingly, one re-occurring theme that kept surfacing was how Civic Engagement is needed in order to facilitate that change and bring together people toRead… Read more »
I just finished reading this article in last month’s Fast Company where the CEO of Pinterest, Ben Silbermann, discusses how Pinterest got started, where it’s at today, and what its future may hold. In it, they highlight some of the ways in which Pinterest defied best practices when they first started – they didn’t includeRead… Read more »
When you tweet something about work that you shouldn’t have, or from the wrong account and it gets picked up, you want the ground to swallow you up. It’s awful, and the chronicles of social media crises are full of heads on pikestaffs. But what feels like a full-on social media crisis at the time,Read… Read more »
“Put it on a map.” So often I hear this request when someone encounters an interesting set of civic data. Fortunately, that process has become fairly doable thanks to tools such as Google Fusion Tables, TileMill, and Esri. What about when you don’t have the data? How do you collect it and then map it?Read… Read more »
Today, I have a piece over on Tech President about how the new UK government website – Gov.uk – does a lot of things right. I’d love to see more governments invest two of the key ingredients that made the website work – good design and better analytics. Sadly, on the design front many politiciansRead… Read more »
Post Highlights GovLoop releases new report: Identifying the Promise of GIS for Government Citizen Engagement has been transformed by GIS technology Post identifies six steps in the citizen engagement loop Highlights case study for citizen engagement using GIS technology The GovLoop report, Identifying the Promise of GIS for Government, focuses on best practices, case studiesRead… Read more »
I recently had the opportunity to meet with someone who explained her success to me in a way that made me smile. “What’s your secret?” I asked. “I saw you step into this project three times since we started it. You were there in the beginning to get things started. Then you left and thingsRead… Read more »
On GovLoop Insights’ DorobekINSIDER: Iran’s recent state-sponsored denial of service attacks on US Banks are just the latest cybersecurity threats making the news. So what’s new? What the Defense Department’s role? And how do you get ahead of the innovative hactivisits? Insights from the director of security strategies at Imperva – Rob Rachwald. Click hereRead… Read more »
No matter who wins the election in two weeks, change will come. If the President is re-elected, we’ll see some new political appointees coming onboard and certainly new initiatives. If Governor Romney is elected, we’ll see wholesale changes in political personnel and plans; and transition teams will move into agencies quickly. In either case, newRead… Read more »